Qa Engineer Automated Testing

SREEDHAR PONNAPALLI

Email: **********.*************@*****.***

Phone:+91-938*******

Professional Summary

QA Engineer 2 years of focused experience in end-to-end testing of Salesforce solutions, Proven track record in delivering high-quality applications through expertise in manual, Automated testing, Mobile Testing test automation frameworks, integration testing, and continuous process improvement. Skilled in Agile/Scrum methodologies, defect tracking, and DevOps toolchains to accelerate release cycles and ensure deployment readiness. Collaborative team player dedicated to driving quality, optimizing testing efficiency.

Core Competencies

• Salesforce QA & Testing: Salesforce.com, salesforce Lightning, Salesforce Classic

• Test Planning & Execution: Test Case Design, Test Case Development, Test Execution, Retesting, Regression Testing, Functional Testing, Exploratory Testing, Salesforce Testing, End to End Testing UAT, Automated Testing (Selenium, PAF)

• Integration Testing: Salesforce and Third-Party Integrations, Data Synchronization

• Defect Management: Jira, Test Documentation, Tracking, and Reporting

• DevOps & CI/CD: Git, Bitbucket, Deployment Pipelines

• Agile/Scrum Methodologies: Sprint Planning, User Story Alignment, QA Metrics & Continuous Improvement, Continuous development

• Leadership & Mentorship: Training Junior Testers, QA Process Optimization, QA Best Practices Professional Experience

Test Engineer

IQVIA Bangalore

January 2022 – April,2023

• Led comprehensive testing efforts for Salesforce applications, overseeing quality across Sales Cloud, Service Cloud, and Lightning, ensuring end-to-end test coverage of mission-critical functionalities.

• Designed and executed regression test suites to validate new features, bug fixes, and configurations, ensuring uninterrupted performance in pre- and post-deployment environments.

• Acquainted in all phases of Software Testing Life Cycle (STLC) and Software Development Life Cycle (SDLC)

• Preparation of Daily Status Report (DSR)

• Possess excellent interpersonal, communication & analytical skills with demonstrated abilities in customer relationship management.

• Presented demos (Power point / word) to the management and Knowledge transferred to new joiners.

• Experience in Report Testing

• Acquired in analysing functional requirements and translate them into test cases.

• Proficient in developing, maintain and executing test cases for different Black Box Testing methodologies.

• Good Exposure on Bug Life Cycle.

• Managed defect lifecycle with Jira, collaborating closely with developers and product teams to streamline identification, tracking, and resolution processes.

• Conducted release readiness reviews, deployment validations, and stakeholder reporting for seamless production rollouts, reducing post-release defects and maintaining application stability.

• Utilized QA metrics (defect density, pass rates, testing coverage) to assess and refine QA processes, achieving a 15% reduction in test cycle time through standardized test templates and process improvements.

Key Achievements:

• Directed the Salesforce Lightning migration testing project, achieving zero post-deployment issues and a timely, on-budget launch.

• Actively played the lead role by acting as a bridge between the team members and SMEs to resolve the observations which eventually improved the team’s efficiency and turnaround time to solve the test cases.

• Reduced defect resolution time by 35% by establishing more efficient communication protocols with offshore teams. QA Engineer

IQVIA Kochi

June 2021 – January 2022

• Conducted both manual and automated testing for Salesforce applications, focusing on Service Cloud, and third-party integrations to verify system compatibility and functionality.

• Developed comprehensive test plans based on user stories and requirements, ensuring full test coverage across functional and non-functional criteria.

• Participated in Agile sprints, aligning QA priorities and collaborating with cross-functional teams to maintain progress and minimize risk throughout each sprint.

• Established Jira as the defect tracking system, streamlining bug reporting and enhancing communication with developers for faster resolution. Key Achievements:

Reduced defect resolution time by 15% by optimizing Jira workflows and standardizing reporting. Technical Skills

• Testing Tools: Jira, HP ALM, Selenium, PAF

• Salesforce Platforms: Sales Cloud, Service Cloud, Community Cloud, Salesforce Lightning, Salesforce classic, Salesforce.com, sandbox Environments, Apps

• Manual Testing: Functional Testing, Regression Testing, Exploratory Testing, Sanity Testing Front End Ui Testing, UI, UX Testing, IRT

• DevOps Tools: Git

• Programming Languages: Apex, SQL, SOQL,

• Methodologies: Agile, Scrum, Waterfall, Sprints

• Mobile Testing: Android, IOS Devices, iPad and Tabs, Sauce Lab

• Operating Systems: Windows

Key Projects

Digital Trial Patient Engagement (DTMS) IQVIA(USA)

• Developed a testing strategy for Salesforce Classic to Lightning migration, creating and executing test scenarios to validate cross-functional features across user profiles. Smart solve

Cenduit (INDIA)

• Oversaw integration testing with ERP systems to ensure accurate data synchronization, running system tests, regression tests, and UAT to confirm system stability before launch. Education

Bachelor of Technology in Mechanical Engineering

Bharath University, Chennai

April, 2020

Personal Details

Name : Sreedhar Ponnapalli

Marital Status : Single

Languages : English, Telugu, Kannada & Hindi.

DECLARATION:

I hereby declare that the information furnished above is true to the best of my knowledge. Place: Hyderabad Sreedhar

Contact this candidate