SHAKHYA FLAMBO
** ******** ***, ********, **, ***68 978-***-**** **********@*****.***
PROFESSIONAL SUMMARY
Dedicated worker seeking a job where I can use my exceptional skills to enhance and elevate the Guest’s experience
SKILLS
■ Teamwork and collaboration
■ Group and individual instruction
■ Conflict resolution
■ Outstanding communication and
interpersonal skills
■ Dependability
■ Relationship building
■ Child supervision
■ Time management
■ Adaptability
■ Maintain safe environment
WORK HISTORY
September 2024 to Current
Concession Stand Delaware North Boston, MA
■ Take guest’s orders/Handle cash register
■ Ensure guest’s are satisfied with their experience
■ Cook food as needed
■ Restock station/keep station clean
October 2023 to September 2024
Warehouse Worker Staffmark Avon, MA
■ Unload truck orders onto conveyor belt
■ Sort boxes onto racks by route and number
■ Label boxes with the proper tags
■ Use scanner to update product information
■ Check boxes for damages
February 2023 to February 2024
Host/Baker Cheesecake Factory Braintree, MA
■ Work with coworkers to ensure the customer’s satisfaction
■ Maintain cleanliness of each station and equipment
■ Input guests information for reservations made
■ Prepare desserts for guests eating in and to-go orders
■ Train new employees
October 2019 to Feb 2023
Supervisor Johnny Rockets Braintree, MA
■ Worked together with staff to ensure customer is satisfied and orders go out correctly
■ Man fryer, milkshake, order, expo station
■ Help manager with taking inventory and placing orders
■ Closed drawer and send money to bank
■ Teach new staff the rules about the restaurant and how things are runners
■ Supervising the employees and maintaining the restaurant EDUCATION
2016-2020
Blue Hills Regional Technical School Culinary Canton, MA Coursework: Château de Bleu (Student run restaurant)
■ Line cook
■ Food Prep worker
Catering orders
■ Pastry chef
■ Server
Make sure food is make to customers specification
Make sure customers are satisfied with their visit
■ Work area is organized, neat, and clean
■ Worked with other students to ensure everything runs smoothly 2020-2022
UMass Lowell Psyc, Soci Lowell, MA
● Partly finished (3rd year)
CERTIFICATION
■ ServSafe Food Handler Certificate
■ ServSafe Allergen Awareness Certificate
■ ServSafe Alcohol Certificate