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Revenue Cycle Customer Service

Location:
Circleville, OH
Posted:
April 13, 2025

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Resume:

LACY G I LCHREST

REVENUE CYCLE SPECIALIST

CONTACT PROFILE

860-***-****

**********@*****.***

Offering 20 years of experience in the healthcare field. Skilled in customer service as well as medical and dental insurance. Knowledge of all larger carriers’ policies and remittance advices. Proficient in a multitude of healthcare systems and web applications. Adept at learning new processes and navigating new software.

SKILLS EXPERIENCE

Insurance Verification

Medical Billing

Insurance Follow up

EOP/EOB

Collection Calls

Appeals

EHR

EDUCATION

Manchester Community College

2009-2011

AA Surgical Technology

GPA 3.9

Asnuntuck Community College

2008

Certificate in Phlebotomy

Capital Community College

2004-2007

Healthcare Prerequisites

Revenue Cycle Specialist Parallon

2019-Present

Review and research health insurance claims and perform various tasks to bring accounts to resolution including rebilling, posting payments and adjustments, and submitting for billing/coding review and appeals

Home Health Assistant Companions and Homemakers

2011-2019

Assisted patients with daily living including personal care, meal prep, shopping and errands, escorting to appointments, medication reminders, and light housekeeping, laundry & pet care Front Office Assistant-Patient Care Coordinator

Central Connecticut Oral, Maxillofacial, and Implant Surgery 2017

Responsible for patient intake and discharge including verifying insurance benefits, implementing financial plans accordingly, billing, collections and scheduling

Insurance Manager Curry Chiropractic

2013-2017

Responsible for verifying insurance benefits, financial consultations, billing, collections, and posting payments & adjustments



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