Microsoft Office skills 30+ years of pharmacy and home healthcare

Ava Simmons

********@*****.*** 347-***-****

WORK HISTORY

Office Services Specialist II at Richmond City Department of Social Services April 2015 - June 2016 (1.5 Years)

Performed administrative tasks for Reunification and Permanency Division of Department of Social Services Foster Care Unit. Maintained client files containing court and confidential documents. Responsible for generating schedules for 6+ Family Service Workers’ court appearances, Commonwealth mandated reports, court plans, as well as in-house client visitations. Filed court documents at Richmond City Circuit Court. Notarized legal documents for submission to courts. Assisted Independent Living Coordinator with services and workshops for adolescents in foster care. Coordinated special events such as Back-to-School Fair, Graduation Recognition Ceremony to promote esteem and self-confidence in youth ages 14-21 in foster care.

Accounts Receivable Supervisor at Duane Reade

June 2000 - July 2011 (11.5 Years)

Reported directly to the Treasurer for specific handling of Accounts Receivable for Pharmacy Returns Operations. In partnership with the Treasurer developed and implemented an invoicing procedure to ensure proper application of credits for receivables for return inventory (JDA System). Developed a comprehensive Excel Spreadsheet with Pivot Tables to qualify efforts. Contacted pharmaceutical manufacturer to correct any inconsistency or discrepancy in returned receivables. Obtained and identified any changes in return policies which were immediately implemented in the Pharmacy Reclamation Center (Direct Return System). Store medication transfers were finalized for accuracy and ensure store received credit for the appropriate line item in the inventory. The process implementation ensured the proper application from credit to invoice resulting in realization for the returns department and process. Pharmacy Reclamation Manager at Duane Reade

January 2001 - December 2004 (4 Years)

Developed the Reclamations Center to prevent the continued companywide loss of 3M in unprocessed expired and recalled pharmaceutical inventory. Established return policies and procedures for entire chain of 225+ retail stores. Identified a computer systems for return inventory to manage the process. Established relationships within major national pharmaceutical companies to ensure maximum benefit for the corporation. Developed policies and procedures that were HIPAA and DEA compliant. Created an internal scheduling system to retrieve product with a secured return process procedure from each store in cooperation with distribution logistics department. Hired and trained Pharmacy Return Technicians. The establishment of the process resulted in generating 2 Million per quarter in receivables that had previously been unclaimed. EDUCATION

American InterContinental University - Associate Degree Graduated 1970-01-01

Business Administration

SKILLS

Microsoft Word, To complete

Microsoft Excel, To complete

Accounts Receivable, To complete

Billing, To complete

Business Administration, To complete

Partnerships, To complete

Social Work, To complete

Customer Service, To complete

Communication, To complete

Regulatory Compliance, To complete

Occupational Safety And Health, To complete

Event Management, To complete

Health Insurance Portability And Accountability Act (HIPAA) Compliance, To complete Orthotics, To complete

Microsoft Office, To complete

Stoma (Medicine), To complete

Pivot Table, To complete

Microsoft PowerPoint, To complete

Quickbooks Pro, To complete

Retailing, To complete

Stock Control, To complete

Urinary Systems, To complete

Administration, To complete

Confident And Emotionally Stable, To complete

Team-working, To complete

Hardworking And Dedicated, To complete

Self Motivation, To complete

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