Customer Service Case Manager
Resume:
Larry Obretenov
Multilingual Office/Remote customer service position desired. Class C Non CDL Driver. Irving, TX 75062
**********@*****.***
1. Looking for employment as Translator / Interpreter, Customer service with Russian, Bulgarian, Serbian
(Bosnian, Croatian),and Macedonian. Level of experience:Expert. 2. Class C Non Dot Driver.Level of experience:Expert. Authorized to work in the US for any employer
Work Experience
Auto Auction Driver/Operations Driver
First Steps STAFFING AGENCY-Dallas, TX
October 2018 to June 2024
Auction driver
Temporary Employee
Semi retired
Customer Service Representative
TemPositions-Reno, NV
October 2017 to October 2018
Different customer service positions, including medical call center agent. Have knowledge of HIPAA Super Shuttle driver, Limo driver, Uber driver,San Francisco tour guide Uber, Super Shuttle-San Francisco, CA
January 2015 to November 2017
Customer Service.
Truck Driver (OTR) Class A
DigbyWestern Express, Central Oregon trucking-Nashville, TN 2005 to 2015
• Operated 24, 26, 28 foot cube vans; pulled dry vans 53 foot, reefers 53 foot, 48/53 foot flatbeds
• OTR, Regional areas; dedicated and local accounts. TWIC card holder, expired now
Customer Representative/Driver/SFO
Sky Chefs Inc-Burlingame, CA
2009 to 2011
• Provided food services at San Francisco, International airport to various airlines including; Alaska, Virgin, Virgin Atlantic, American and Lufthansa.
* Drove box truck bellow 26000 GVW
• Interacted with passengers, flight attendants, pilots, security personnel.
• This job required US customs and FBI security clearance. Substitute Teacher
TAYLOR SCHOOL DISTRICT-Taylor, MI
2001 to 2004
• Instructed students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations.
• Taught grade levels; elementary and middle school.
• Taught different subjects including; English, Math, and Science curriculum. Owner
Industrial Catering Operation-Detroit, MI
1996 to 2001
• Owned the industrial catering operation Great Lakes Mobile Foods.
• Operated two catering trucks on industrial catering route in Detroit.
• Managed the restaurant and oversaw the restaurant and the catering operations. Owner
Grillmaster Restaurant-Detroit, MI
1994 to 1998
• Worked as a self-employed owner; managing restaurant .
• Created and displayed menus; responsible for all opening/closing duties.
• Monitored food preparation methods.
Case Manager
ARCHDIOCESE OF DETROIT-Detroit, MI
1991 to 1998
• Worked as a case manager for the department of Christian Services, Office of migration.
• Translated documents from different languages to English, Russian, Polish, Greek, Bulgarian, Macedonian, Bosnian,Serbo/Croatian languages.
• Worked with refugees from Europe, Soviet Union and Iraq including job development, coaching and accommodation.
Cook/Prep
Nikos Drosidis Cafenion-Athens, GR
September 1988 to September 1990
Cook Greek food: gyro, souvlaki.Prepared the original Greek dressing " tzadziki".Served subs and salads. All food
prepared from scratch.
Customer service/ Tour Guide
Summer employment at Sunny Beach resort
June 1980 to August 1988
Black Sea, Bulgaria.Provided customer service, tour booking, entertainment shows tickets sales, translation, using Russian, Serbo Croatian, Polish, Ukrainian, Greek and English languages.
High School Teacher
Department of education of Bulgaria - Lom
September 1983 to June 1988
Thought Russian and English on high school level.
Education
Certificate of Restaurant Management in Food in Restaurant Management Wayne State College - Wayne, MI
1994
B.A.of Art in linguistics and teaching in Russian linguistics Cyril and Methodius University - Veliko Turnovo, Bulgaria September 1979 to June 1985
Skills
• Time Management/Sales experience/Microsoft Office/Teaching/ Interpeting/Translation/ Multilingual Customer Service/Driving/Cooking (10+ years)
• Customer Service
• Linguist Experience
• Russian/Bulgarian/Serbian/Bosnian/Croatian/Slovenian/Macedonian (10+ years)
• Translation
• Workforce Development
• Catering
• English
• Interpretation
• Logistics
• Van Driver
• Limousine
• Culinary Experience
• Restaurant Management
• Microsoft Excel
• Courier
• Time management
• Teaching
• Merchandising
• Polish
• Cooking
• Computer literacy
• Management
• Box Truck
• Commercial driving
• Flatbed
• Office Management
• Delivery Driver Experience
• Microsoft Office
• Driving
• Management
• Process improvement
• Analysis skills
• Route driving
• Bilingual
• Marketing
• Fundraising
• Shuttle driving
• Classroom experience
• Guest services
• Food service
• Guest services
• Retail sales
• Hand tools
• Communication skills
• Computer skills
• Customer support
• Documentation review
• Clerical experience
• Greek
• English
• Communication skills
• Medical terminology
• Interpretation
• HIPAA
• Translation
• Linguist experience
• Case management
• Teaching
• Workforce development
• Customer service
• Classroom experience
• Door-to-door
• Public speaking
• Canvassing
• Sales
• Marketing
• Retail sales
• Driving
• Recruiting
• Guest services
• Freight
• Cooking
• Office management
• Analysis skills
• Documentation review
• Social media management
• Computer skills
• Experience working with students
Certifications and Licenses
Driver's License
October 2021 to October 2029
Educator License with Stipulations
June 1985 to Present
Non-CDL Class C
October 2021 to October 2029
Food Handler Certification
June 1994 to Present
Teaching Certification
1985 to Present
Additional Information
Class C license from the state of Texas,expires in 2029
Contact this candidate