Customer Service Workplace Safety

LINDSAY BROWN

Oswego, IL ***** - 331-***-**** - ****************@*****.*** - WWW: Bold Profile -

PROFESSIONAL SUMMARY

Dedicated and detail-oriented professional with extensive experience in maintaining cleanliness and safety in fast-paced environments. Proven expertise in sanitation procedures and workplace safety, ensuring compliance with industry standards. Strong collaborative skills and a commitment to exceptional customer service, consistently enhancing team efficiency and productivity while managing multiple tasks effectively. Bilingual in Spanish and English, facilitating communication with diverse teams and improving service delivery in multicultural settings. SKILLS

• Workplace Safety

• Sanitation Procedures

• Attention to Detail

• Conflict Resolution

• Problem-Solving

• Time Management and Organization

• Collaboration

• Communication

• Customer Service

• Multitask

WORK HISTORY

2021 - 2023 Picker Packer

Carl Buddig – Montgomery, IL

• Enhanced order accuracy by carefully picking and packing items per customer specifications, while also printing labels, packaging boxes, and loading them into outbound containers.

• Coordinated with ownership, plant managers, and shift leaders to discuss machine maintenance and product production strategies, ensuring improved efficiency on the production line and enhancing overall customer satisfaction.

• Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.

• Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.

• Demonstrated adaptability during peak season by quickly adjusting to increased workloads and demands while improving team efficiency through the sharing of optimal picking routines.

• Maintained timely updates on workload progress through effective communication with supervisors while ensuring tidy and clean work areas to promote optimal productivity and safety standards.

• Leveraged Spanish language skills to bridge communication gaps between English-speaking and non-English-speaking coworkers, fostering clear understanding with laborers and preventing misunderstandings to maintain a smooth and efficient workflow.

2015 - 2021 Machine Operator

TMF Plastic Solutions LLC – Plano, IL

• Followed detailed instructions to operate machines with accuracy and produce quality products.

• Complied with company and OSHA safety rules and regulations.

• Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.

• Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems. 2015 Line Worker

Butterball – Montgomery, IL

• Enhanced order accuracy by carefully picking and packing items per customer specifications.

• Printed labels, packaged boxes, and loaded into outbound containers.

• Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.

• Picked and packed order items while ensuring work areas were neat, clean, and free from debris.

• Placed products on the conveyor belt for the production line, collaborating with a team of six colleagues to efficiently wrap items before they moved further down the assembly line.

ADDITIONAL EXPERIENCE

Picker Packer Eby-Brown – Montgomery, IL

Assembler Midwest Door – Plano, IL

Machine Operator LaKone – Montgomery, IL

Assembler Processed Plastics – Montgomery, IL

EDUCATION

High School Diploma

Sandwich High School - Sandwich, IL

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