Customer Service High School
Resume:
Brigitte
Paucar
**********@*******.***
Bronx, NY 10469
Skills
Bilingual in Spanish and English (fluent)
Excellent Communication skills
Writing Skills
Knowledgeable in computer networking
Search and Seizure
Public safety
First aid and CPR
Teamwork and Collaboration
Education
Studied at Damon Monroe Community
College, Located at 321 State Street,
Rochester, NY, 104608
o Majored in Law and Criminal
Justice
High School of Edison Career and
Technology, Located at 655 Colfax Street,
Rochester, NY, 104606
o High school Diploma
o Majored in Technology
Certifications
First Aid Certification
New York State Driver’s License
Basic Life Support Certification (BLS)
Stop the Bleed Course Certification
Heartsaver First Aid Certification
Preventing and Managing Crisis Situation
Certification
Community Service & Voluntary
Work
Interned for a Library for 3 years in High
School
Community Service within St. Bridget
Church
Pet Sitting
Babysitting
Professional Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Work History
NYC Health and Hospital at Jacobi Hospital –
Hospital Police/Peace Officer
Located: Bronx, NY, 10461 10/2023 - Current
Callen-Lorde Community health Care- Call Center
Patient Care Associate
Located: NY, NY 10011 01/2018 – 10/2023
Maximus with New York Medicaid Choice-
Customer Service Representative
Located: NY, NY 10004 08/2015 – 01/2018
AT&T-PCM (Associated to Sutherland Global
Services)- Inbound/Outbound Customer service
Representative
Located: Rochester, NY 01/2015 – 03/2015
StubHub, Rochester (Associated to Sutherland
Global Services)- Customer Service Representative
Located: Rochester, NY 03/2014 – 12/2014
Intuit TurboTax (Associated to Sutherland Global
Services)- Tech Support for Software Named
TurboTax
Located: Rochester, NY 10/2013 – 03/2014
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