Customer Service Administrative Assistant
Resume:
Norsika Popo -Sinaise
Anse ger, Micoud
St. Lucia
Email: ********@*****.***
Telephone: 758-***-****
Professional Summary
Lead in Customer Service and Support with 5+ years experience and proven record of improving customer experience. Trained in handling cases of irate or disgruntled customers. Creative, patient, empathetic and an excellent communicator and organizer.
Work history
September 2017- present
School Administrator
Brighten Academy
Anse ger Desruisseaux,
Micoud St. Lucia.
Duties:
●Overseeing all school activities.
●Ensuring that all staff are trained and keep to the standard of the Early Childhood Department.
●Ensuring that all lessons and activities are appropriate and matches the developmental stages.
●Teaching classes
November 2011- August 2013
Bank teller
Scotiabank
New dock rd, Vieux fort
St lucia
Duties
●Receiving and paying out cash
●Preparing and processing wire transfers
●Preparing bank cheques/drafts
●Processing loan payments
September 2010-July 2011
Administrative Assistant/Accounts Clerk
Pro Home Finishing
Bois D’Orange,St. Lucia
●Liasing with overseas vendors to ensure orders and invoices were correct
●Receiving/taking orders from clients and ensuring delivery.
●Ensuring accounts balance (quick booking)
●Paying out salaries
January 2010-April 2010
Office Supervisor/ Insurance Clerk/ Shipping Clerk
M&C General Insurance; Admiral Shipping
Vieux fort,St. Lucia
Duties
●Recieving insurance premium payments
●Receiving payments for incoming cargo.
●Issuing documents for insurance coverage and shipping bills
Education
Vieux fort Comprehensive Secondary School
La Resource Vieux fort
St. Lucia
●Caribbean Secondary Education Certificate (CSEC)
National Skills Development Center
Vieux fort, St Lucia
●Early Childhood Certificate
University of the Southern Caribbean ( USC)
St. Joseph
Trinidad and Tobago
●Bs Behavioral Science (ongoing)
Referees
Malica Willie, PhD
Postdoctoral Researcher and Lecturer
Newcastle University, Newcastle Upon Tyne U.K
+44-773*-****** (telephone)
Tracey Charles (Ms.)
Teacher
Vieux Fort Comprehensive Secondary School
Vieux Fort, St Lucia
Shanan Vaudroque ( Mrs.)
Pre School Teacher
Anse ger, Desruisseaux
Micoud St Lucia
Contact this candidate