Shateek Jones
Allentown, PA *****
************@*****.***
US Citizen- authorized to work
Willing to relocate
Experienced: Security, Forklift operator, package handler, machine /sort/ mail NJ SORA (Security Officer Registration Act) certified as of 11/26/2024 Objective: A full time position where a company will benefit from my skills with equipment, Security certification, and technology- quick learner. Available to start immediately Certified for all types of forklift, pallet jacks, conveyor systems, scanning systems- Capable with varying functions utilizing a handheld scanner, computers, including: unloading, receiving, stowing, picking, packing, shipping, cycle counting bins or processing returns. Experience moving material within the facility and from the loading platform by carrying, pushing, rolling or operating hand trucks, forklifts, hoists, motorized conveyors, or other material handling equipment. Trained to safely operate forklifts or other machinery to complete tasks such as loading, unloading, sorting, staging, and transporting products. Also, all aspects of “Kitter”- scanning, packaging, subscriptions etc. Aside from production roles, capable of assisting with work on computers to solve inventory problems, counting and reporting inventory accuracy, or ensuring efficiency of the warehouse through replenishing supplies and/or organizing work areas etc.
Work Experience
Allied Universal, Security Sept 2023 to April 2024, Bethlehem, PA Wind Creek Casino, Security Dec 2022 to July 2023, Bethlehem, PA Mail processor USPS July 2021 to Feb. 2022
Phillipsburg, NJ Picker, Packer, Light industrial, Picking, Packing, and Processing Orders- Forklift operator Crayola- Fast paced assembly in many departments / Machine Operator May 2017 to July 2021 Off and on Bethlehem, PA Trained on many machines in various departments for various phases of manufacturing DSG Logistics Jan 2017 to Feb 2018-
Breinigsville, PA Warehouse worker / General Labor, Pick, Pack, label etc. RR Donnelly Output Kitter Feb 2015 to April 2015 Called back to cover shifts Breinigsville, PA Business support- supply chain- printing – packaging - Set up and operated collating - labeling/patching machines. Reviewed specifications and set up equipment that perform forms collating from web rolls, label affixing, or window patching to printed or in-process materials specific to the customer’s requirements. Equipment operated related to assembling and perforating signatures, stapling, gluing, folding, or cutting sheets of paper, forms, or signatures in specified sequence to form completed sets or die cut and apply labels or films to paper substrates. Perform safety inspections, document problems, and track production during operation, Pack, label etc.
As a warehouse Kitter packed multiple products into a single packages. Responsibilities include identifying the elements of the kit, picking items to kit, following the kitting manual, and creating the kit. Tasks also included adding written materials to the package, affixing labels, and packaging the completed kit. Advanced Innovative Marketing Mar 2013 to April 2014 Allentown, PA Customer service- phone support – sales Online quote process allowing their clients to receive quotes from top-rated (A and higher) business insurance companies, and choose the best fit coverage for their operations and business insurance needs. Assistance creating Certificates of Insurance. Geoffrey L Gogan, Architect Mar 2011 ongoing freelance services as needed., Morristown, NJ Office filing, reproductions, errands, Archive management - Geoff ******@*****.*** 973-***-**** text first. Education
High school equivalent- GED / HiSet- Fast learner
Assessments: (Based on system used by “Indeed”)
Receptionist — Proficient July 2019 Using
basic scheduling, attention to detail, and
organizational skills in an office setting. Full
results:
Customer Focus & Orientation — Proficient
July 2019 Responding to customer situations with
sensitivity.
Scheduling — Proficient July 2019 Cross-
referencing agendas and itineraries to avoid
scheduling conflicts.
Written Communication — Proficient July 2019
Measures a candidate's ability to convey written
information using proper grammar rules.
Verbal Communication — Highly Proficient
July 2019 Speaking clearly, correctly, and
concisely
Problem Solving — Familiar July 2019
Analyzing relevant information when solving
problems.
Reliability — Proficient July 2019 Tendency to
be dependable and come to work
Typing — Completed September 2019
Transcribing text using a standard keyboard
Marketing — Proficient May 2020
Understanding a target audience and how to best
communicate with them through sales center-
phone support- marketing
Call Center Customer Service — Highly
Proficient September 2020 Applying customer
service skills in a call center setting
Customer Focus & Orientation — Highly Proficient
April 2020 Responding to customer situations with
sensitivity Full
Receptionist — Familiar April 2020 Using basic
scheduling, attention to detail, and organizational skills in an office setting.
Cashier Skills — Proficient November 2020 Counting cash, processing transactions, following written
procedures, and attending to details Full results: Electronic health records: Not Proficient
December 2020
Management & leadership skills: Impact &
influence — Familiar October 2020 Measures a
candidate's ability to adapt their leadership style to accomplish goals using rational or emotional appeal. Capable of directing a team in production- assembly Customer service — Highly Proficient January
2021 Identifying and resolving common customer
issues keeping professional attitude regardless.
Call center customer service — Highly Proficient
September 2020 Applying customer service skills in a call center setting
Additional Information:
QUALIFICATIONS AND ACHIEVEMENTS: Head of household with 7 children and two grandchildren, experienced gamer, musician, driver, Forklift, security.