System Administration System Engineering

Joseph Adams

Orlando, Florida • 855-***-**** (VM) • *************@*****.*** • linkedin.com/in/AdamsJoseph Senior System Administrator

With 15+ years of IT experience managing enterprise IT infrastructures, skilled in AD domain administration, hybrid cloud infrastructure, and system migration. Successfully led projects resulting in cost savings of $2M per year and improved data security by 90% migrating and consolidating 100 remote sites in 18 months. Recognized by Stakeholders for collaboration, critical thinking, and achieving high-impact results to optimize IT ecosystems. CURRENT CERTIFICATIONS

Microsoft Certified: Azure Fundamentals Microsoft 365 Certified: Fundamentals AREAS OF EXPERTISE

System Administration System Engineering IT Infrastructure IT Operations Windows Server Active Directory Microsoft Azure Hybrid Cloud IT Project Management Security Compliance VMware Change Management Business Process Decommission Problem-solving Initiative Collaboration Communication WORK EXPERIENCE

Orlando Health - Orlando, FL, USA – Hybrid – Contract – 04/2024 – 02/2025 Solutions Engineer, Sr. (AD Domain Administrator) IT Cloud and Identity Infrastructure Team Contracted with Insight Global for Orlando Health, a Top 100 Ranked Healthcare System, leveraging a Privileged Access Management Tiered Active Directory Security Model within a complex hybrid Azure cloud environment.

• Partnered with the lead to implement a One-Way Domain Trust during an M&A acquisition, enabling email and future application migrations for 2,500 employees in 3 months. Conducted On Demand AD security assessments, prioritized and remediated vulnerabilities, and implemented M&A tenant domain deprecation to ensure a smooth email migration and cutover.

• Collaborated with owners to strengthen Application Server security compliance by optimizing Local Administrators Group membership, preventing admin privilege elevation. Coordinating legacy security group replacement to reduce risk across 10% of business applications, each consisting of 2-20 servers in 2.5 months.

• Migrated 52 end-of-life DHCP scopes from M&A site switches to centralized Windows DHCP servers across 18 physical sites within 2 months, improving network reliability, redundancy, and failover by 25%.

• Independently assessed the Netwrix AD Monitoring and Auditing solution to address hardening six critical Core Forest security flaws. Evaluated configuration enhancements, additional modules, and SIEM integration (Splunk, Microsoft Defender for Cloud), balancing cost and complexity. Presented a comprehensive PowerPoint with analysis and actionable recommendations to guide management's decision-making. CVS Health - Enterprise Technology Services Orlando, FL, USA – Remote 03/2019 - 12/2023 Analyst - Systems Engineering; Windows Server Decommission Team Lead Provided enterprise infrastructure systems project implementation requiring installation, system configuration, operating system, application deployment, networking, and business processes. Excellent communication skills across lines of business, teams, and management tiers in a Fortune 6 company with 300,000 employees.

• Led Windows Server Decommissioning initiative across all CVS enterprise lines of business spanning all ecosystems (Legacy vCenters, 3 Primary Data Centers, Remote Data Centers, SDDC Legacy Private Cloud, CIRRUS HCI Private Cloud, and Azure Public Cloud). Decommissioned 12,000 Windows servers in 3 years

(2800/yr, 100/wk), resulting in $2M cost savings per year.

• Worked independently to develop the decom process for the Aetna International business divestiture, Aetna International Azure VMs in UK, Middle East, and Asia. Streamlined 6 ServiceNow server decommission workflows

(4 lines of business), saving hundreds of support work hours and improving efficiency by 40%.

• Decommissioned 1000 Legacy ESX hosts, eliminating End of Life computer hardware Tech Debt to assist the Private Cloud migration. Decommissioned thousands of 2003, 2008, and 2012 servers, resulting in a 95% reduction of operating system End of Life security vulnerabilities, boosting server security.

• Created technical documentation for the Windows Decom function with reporting for non-technical managers. Omnicare Specialty Care (CVS Acquired) - Orlando, FL, USA – Remote -11/2017 - 02/2019 Project Lead Engineer – Migration and Site Consolidation

• Project Lead Engineer: managed migration of 100 remote Omnicare Distributed File Systems and branch office sites to AZ & RI data centers on EMC Isilon encrypted storage in 18 months.

• Ownership of the Remote Site consolidation resulted in 90% improved data security for data center-hosted systems and processes while securing client and patient healthcare data per HIPAA regulations. Advanced Care Scripts\Omnicare (CVS acquired) - Orlando, FL, USA – Hybrid - 03/2015 - 10/2017 Senior Systems Administrator

• ACS Lead Engineer: Increased service availability 40%; implemented technical support solutions, troubleshooting issues, and provided escalation and mentoring to junior team members. Implemented Active Directory best practices, including Enterprise Microsoft Baseline Security, Group Policy Management, DNS, DHCP, PowerShell automated bulk User Account Management, and resolved User Access Security Issues.

• Designed and implemented an Application Server Upgrade project for a high-impact business revenue application server suite in 3 months, minimizing downtime to less than 1%.

• Projects: analyzing VMware vSphere reorganization, VM positioning and patching, VMware Server Build Templates, backup, enterprise monitoring, cybersecurity, networking, Server Capacity Planning, antivirus, patch management, web servers, Data Center power\heat calculations for A/C Upgrade and Rack Elevations creation. Sabbatical

Relocation and Family Leave - Orlando, FL, USA - 04/2012 - 05/2013 Relocated from No. Virginia to Orlando, Florida to assist with the terminal illness and cancer death of my father. US Marshals by Alta IT - Rockville, MD, USA - Contract - Onsite -09/2010 - 03/2012 Systems Engineer, Data Center Consolidation, VMware Admin

• US Marshals contracted with Alta IT, served as Data Center Supervisor and Senior Engineer, Data Center. Directed Data Center Consolidation at US Marshals Headquarters, led the relocation of US Marshals' Headquarters Data Center. Migrated 6 Data Centers into Dept. of Justice Data Center resulting in improved performance of core business applications with increased security, productivity, and disaster recovery.

• Implemented the System Integration of server infrastructure at a remote government facility for mission-critical production infrastructure. Implemented Greenfield Buildout: installed, migrated six Dell Chassis, servers, storage, routers, switches, UPS, KVM, remote management, cabling, and Rack Elevation diagrams.

• Self-starter that boosted availability by managing and maintaining technical requirements for a 30 VMware host enterprise supporting four clusters, 200 virtual machines, and 400TB of NAS and ISCSI storage, resulting in a 20% increase in system reliability.

Joint Chiefs of Staff, Office of CIO (Pentagon) - Arlington, VA, USA – Contract - 11/2009 - 09/2010 Senior Microsoft Engineer (IntePros Consulting subcontracted by SRA) - Onsite

• Joint Staff, OCIO by Intepros, sub SRA. Led multiple projects spanning classified (Secret, Top Secret) and unclassified networks, including Exchange 2003, Windows 2003, and Active Directory environments.

• Maximized security readiness for Command Combat Readiness Inspection (CCRI) audit, achieving 97.5% compliance. Leveraged expertise to instruct AD Team in securing domain controllers, AD, DNS, and DHCP. Remediated Active Directory targeting vulnerability management with DISA STIGs for Audit certifications. EDUCATION

Radford University

Bachelor of Science, Political Science • Radford, VA, USA • GPA: 3.0 SKILLS

Active Directory Management, Analytical skills, Application Server, Azure, Azure Active Directory -Entra ID, Best Practices, Business Process, Cloud Administration, Collaborative, Computer Security, Cost Reduction, Customer Service, Data Migration, Decommission, DHCP, DNS, Failover Clustering, Healthcare IT, Hybrid Cloud, Hyper-V, Lead Projects, Managed Services, Microsoft 365, Microsoft Azure, Microsoft MCSE, Microsoft Windows, Network Administration, PowerShell Scripting, Private Cloud, Public Cloud, Security Compliance, ServiceNow, TCP/IP, Technical Writing, Ticketing, Troubleshooting, Vendor management, VMware, Windows Server Administration

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