Product Owner Manager

Floyd, Daviy 945-***-**** **.*****@******.*** www.linkedin.com/in/daviyfloyd

EDUCATION & PROFESSIONAL SUMMARY

Bachelor of Science in Commerce and Business Administration

The University of Alabama, Culverhouse College of Commerce, Tuscaloosa, AL

Major: Management Information Systems Minor: Computing Technology and Applications

Summary: Result-driven Product Owner/ Manager with expertise in Agile methodologies, DevOps practices, test automation, and cross-functional team leadership. Adept at enhancing testing efficiency, driving product innovation, and implementing continuous integration/ deployment (CI/CD) pipelines. Strong background in stakeholder collaboration, enhancing customer experiences, process improvement, and software development lifecycle (SDLC) management.

TECHNICAL SKILLS

Operating Environments: MS Windows, Mac OS X, and iOS

Business Tools: Microsoft, Accessibility Management Platform, Microsoft SQL Server, VBA, Visual Studios, NetBeans, IntelliJ, Selenium, TestNG, Jira Align, GitHub, Jenkins, LambdaTest, Azure DevOps, Testim, Cucumber

Languages: SQL, Python, Java, C#, HTML5, CSS, JavaScript, XML

Certifications: Certified SAFe 5 Product Owner/ Product Manager, TestPro QA Automation, AI Project Management Specialization

RELEVANT EXPERIENCE

Product Owner, May 2024 – Nov 2024

MiViewIS, Carrollton, TX

Led user story and feature refinement sessions in Azure DevOps, aligning cross-functional teams to accelerate web and mobile application delivery, resulting in a 20% reduction in time to market

Facilitated feasibility workshops with software architects, utilizing architectural diagrams and user flows from stakeholder discovery sessions to drive solution viability and stakeholder satisfaction

Quality Assurance Engineer, September 2023 – May 2024

MiViewIS, Carrollton, TX

Increased QA throughput by 30% by designing and executing both manual and automated test cases aligned with user stories for smoke and regression testing of customer-facing applications.

Streamlined defect tracking and resolution using Azure DevOps, contributing to a 25% decrease in post-release bugs and enhancing team collaboration across development and business units.

CX Transformation Lead Marketing Technology Manager, February 2021 – March 2023

AT&T, Dallas, TX

Led transformative business initiatives to resolve friction points, reducing negative feedback responses by 30% and achieving a 1.5-point increase in the Shop & Purchase experience’s Net Promoter Score (NPS)

Advocated further research initiatives through persuasive leadership presentations created from data insights, empowering solution teams with reference designs and SDLC best practices

CDO PMO Access Portfolio Product Manager, January 2020 – February 2021

AT&T, Dallas, TX

Championed backlog refinement sessions, fostering seamless collaboration between business and development teams to prepare epics and features for PI Planning

Orchestrated quarterly Release Planning Events (RPE), boosting production by 20%, mitigating over-commitment issues across 4 value streams, and accelerating the consolidation of diverse data sources into a unified Azure data lake

Technology Advisory Program Intern, June 2019 – August 2019

Ernst & Young LLP, Miami, FL

Streamlined project management by developing an automated tracking dashboard using Excel and VBA macros to expedite the ETL process and manage over 80 scenarios across the project lifecycle

Conducted rigorous testing using over 100 repeatable test cases, ensuring successful SAP integration

Business Systems Analyst, May 2018 – January 2019

Protective Life Insurance Company, Birmingham, AL

Successfully navigated complex business challenges by deploying Agile methodologies alongside Jira Align, overseeing multiple features and enhancing the SDLC process

Strengthened system reliability by developing and executing 120+ repeatable test cases for smoke and regression testing, validating new business and technical solutions

Contact this candidate