Sales Representative, Customer Service, Inside Sales
Resume:
David Coward
Edmonton, AB
*******@****.**
I have a versatile career background in the Electrical, Utility, Gas Compression and Oil Field markets. By nature I enjoy hunting for opportunities, meeting with new people and fostering relationships. Seeing a Sale /Project through from its inception to close is very rewarding. Being very mechanically inclined with an eye for detail coupled with my passion for exceptional customer service, I would be a strong addition to a winning team.
Personal Details
Highest Level of Education: Secondary School
Total years of experience: 25
Work Experience
Shop Supervisor -Maintenance / TIA Certified Tire Technlcian RC Partnership Ltd/Mr. Lube-Edmonton, AB
June 2022 to May 2024
Overall responsibility for the smooth operation of the shop including staffing, training, mentoring, opening and closing. Providing preventative maintenance services / advice and products to automotive customers. Performing all tasks relating to fluids, filters, lubrication, lights, wipers, tires, as requested to meet customer expectations.
Proficient at installation of new tires, tire repair, tire rotation, seasonal tire changes. Key-holder with operations responsibilities and tasks including personnel and assets. Consultant
DC2 Elemech Services-Edmonton, AB
March 2014 to May 2022
Routine field Sales and Consulting Primarily to Gas Compression Production facilities as well as natural gas driven rotating equipment. to the Oil and Gas industry. Customers included Oil and Gas Companies, Packagers, Contractors and Supply Stores. Commodities, included but not limited to PTL Products, Ignition Products and Instrumentation.
Contract Sales Associate
RONA-Sherwood Park, AB
March 2019 to October 2019
Order Desk Lumber, Sales Floor including Tools, Hardware, Electrical, Plumbing, Seasonal Technical Inside Sales/ Customer Service
Caribou Electric-Edmonton, AB
November 2013 to March 2014
Caribou is a full service shop supplying Generators, Electric Motors, Pumps, Parts and accessories. Shop services included motor rewinds, Pump rebuilds, Compressor and Engine maintenance. We always tried our best provide Superior Customer Satisfaction. Caribou is a very Service orientated company. I provided Inside Sales, Product Support and Customer Service Owner/Manager
Rusty's Construction-Sherwood Park, AB
May 2007 to October 2013
Ran my own construction company primarily building Decks, Fences, Garages and Renovations. We would take the customer concept, design it, quote it and if acceptable submit the job for approval and permits then schedule the build. We also built two houses from the foundation up including Framing, Building Envelope, Roof Shingles, Exterior, and Interior Cabinetry and Doors. Technical Sales Specialist
Power Ignition & Controls/ Spartan Controls-Edmonton, AB December 2002 to January 2007
Natural Gas Compression- Primary focus on Engine Control (pneumatic and Microprocessor Based Control Systems), Automation, Instrumentation, Ignition and Consumables. Primary focus was field operations of the Oil and gas industry, Electrical and Mechanical contractors as well as Major Supply Stores. 50+ % of my time was in the field hunting for new business, training personnel on our products or simply staying abreast of industry intel. Heavily involved in quoting Engine and Compressor Optimisation Panels/Packages and oversight of Project Management. Other offerings included Pyrometer Systems, Fire Detection, Gas Detection and Vibration Detection. My territory included Northern Alberta, and NW Sask. Utility Sales Representative
Grafton Bevro Utility Supply-Calgary, AB
May 1993 to March 2003
As Utility Sales Representative I aggressively pursued the Pole-Line Hardware business with the Electric Utilities, Industrial, mines and energy companies in the Alberta Market. Key to my success was the ability to call on all sectors of the Industry i.e. Engineering, Purchasing, Operations, Construction and Field Personnel. Approvals, Contracts, Negotiation and Training are very key components of this Industry. Education
Certificate I in Fundamentals of Compression
Petroleum Industry Training Center - Edmonton, AB
2004 to 2004
High School Diploma in Electronics
Salisbury - Sherwood Park, AB
1979 to 1979
Secondary School in Process Piping Design
Northern Alberta Institute of Technology - Edmonton, AB Secondary School in Electrical Drafting
Alberta School of Drafting - Edmonton, AB
Skills
• Outside Sales (10+ years)
• CRM Software (10+ years)
• Training (10+ years)
• Microsoft Office (10+ years)
• Instrumentation (6 years)
• Customer Service (10+ years)
• Project Management (5 years)
• Presentation Skills
• Strategic Planning
• Business Development
• Inside Sales
• Negotiation
• Account Management
• Product Development
Additional Information
St John's Ambulance Level 1 First Aid
Alberta Class 5 Drivers License
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