Data Analyst Machine Learning

Pooja Ravikumar

623-***-**** • Tempe, AZ, ***** • ********@***.*** • LinkedIn

DATA ANALYST - SQL DATA VISUALIZATION MACHINE LEARNING Detail-oriented Data Analyst with 3+ years of experience in data processing, visualization, and predictive analytics. Skilled in extracting actionable insights from complex datasets to drive business decisions. Proficient in SQL, Python, Tableau, and Power BI, with expertise in ETL, automation, and cloud platforms (AWS, Azure). Passionate about leveraging data to optimize processes, enhance decision-making, and improve operational efficiency. WORK EXPERIENCE

Health Edge Software - Bengaluru, India, Jan 2023 – Jul 2024 Software Engineer.

• Developed and optimized ETL pipelines using Python and SQL, reducing data processing time by 30%.

• Designed and maintained interactive Tableau dashboards, enhancing data visibility and improving decision- making efficiency by 15%.

• Analysed 1M+ health insurance claims, identifying fraudulent transactions with 90% accuracy and reducing false positives by 25%.

• Delivered 100+ software enhancements and bug fixes, improving system performance and client satisfaction by 20%.

• Collaborated with cross-functional teams to implement data-driven solutions, optimizing claims processing workflows.

BNP Paribas Private Limited - Chennai, India Aug 2020 – Apr 2022 Technical Support Analyst

• Automated anomaly detection using Python, reducing system downtime by 20%.

• Resolved 200+ software issues, maintaining 99.9% system uptime for key banking applications.

• Developed advanced SQL queries for ad-hoc reporting, improving reporting efficiency by 10%.

• Leveraged Tableau and Power BI to analyse system performance and provide real-time insights, enhancing operational decision-making.

IJITEE, RNS Institute of Technology- Chennai, India Oct 2019 – Jan 2020 Research Intern – Predictive Analytics

• Conducted predictive analysis on a 10,000+ record dataset, identifying key trends and insights.

• Published research on consumer behaviour analytics in an international journal, receiving industry recognition. Designed Tableau dashboards to present findings, improving stakeholder engagement EDUCATION

Arizona State University – Tempe, AZ

• Master of Science – Information Technology, GPA: 3.8 Sep 2024 – May 2026 St. Joseph’s College of Engineering – Chennai, India

• Bachelor of Science – Information Technology, GPA: 3.3 Aug 2016 – May 2020 PROFESSIONAL SKILLS

• Data Analysis & Visualization: SQL, Python (Pandas, NumPy), Tableau, Power BI, Excel

• Database Management: MySQL, Microsoft SQL Server, Oracle Database, PL/SQL

• Machine Learning & Predictive Analytics: Regression, K-Means Clustering, ARIMA, scikit-learn.

• Big Data & Cloud Computing: AWS, Microsoft Azure, Apache Spark, Hadoop, TensorFlow,

• ETL & Data Engineering: SQL-based ETL pipelines, Data Warehousing, Data Cleaning & Processing

• Automation & DevOps: Unix Shell Scripting, Jenkins (CI/CD), Apache Kafka

• Software Development & Version Control: Git, GitHub, Bitbucket, JIRA, Agile/Scrum

• Business Intelligence & Reporting: Data Storytelling, Dashboarding, KPI Tracking. AWARDS AND HONORS

Best Data Analytics Project Award - Health Edge Software - Bengaluru, India Nov 2023

• Recognized for developing a fraud detection model that improved claim verification accuracy by 90%.

• Helped reduce fraud-related losses by $100K through advanced analytics. Best Research Paper – International Journal (IJITEE) - Chennai, India Dec 2020

• Published an award-winning paper on predictive analytics in consumer behavior. Innovative idea – St. Joseph’s college of Engineering - Chennai, India July 2019

• Applied K-means clustering on transactional data to identify customer segments, improving targeted marketing strategies. Optimized customer engagement, leading to a 25% increase in marketing ROI by tailoring promotions based on segment behavior.

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