SYDNEY MILLER-SERRANO
715-***-**** *************@*****.***
PROFESSIONAL SUMMARY
Self-starting general clerical office assistant with outstanding customer service skills and experience.
SKILLS
• Database management
• Meticulous Organization
• Clerical assistant for multiple offices simultaneously
Multitasks with ease
• Extensive knowledge of Microsoft Office
Recordkeeping & File management
• Teachable & willing to learn
• Safeguard clientele confidentiality
EXPERIENCE
OFFICE ASSOCIATE WI DEPARTMENT OF TRANSPORTATION 4/2023-Present
Answer phones
Scan/email/copy
Microsoft Suite
CAREGIVE/MED PASSER NEW PERSPECTIVE SENIOR LIVING 12/2022-02/2023
•
Answered patient calls
•
Charting
•
Monitored vital signs
CERTIFIED NURSING ASSISTANT VILLA MARINA 12/2022-02/2023
O
Answered patient calls
•
Charting
Monitored vital signs
HEALTH INFORMATIONAL SPECIALIST ADECCO 06/21-08/2022
Scanned/faxed/copied/mailed dental documents
FULFILLMENT WALMART 05/2021-08/2021
Grocery shopper for online customers
OFFICE ASSISTANT EXPRESS EMPLOYMENT 01/2021-05/2021
• Data Entry, filing, answering phones
ADMINISTRATIVE ASSISTANT EXPRESS EMPLOYMENT PROFESSIONAL 08/2019-08/2019
• Accounts Receivable/Payable
Data Entry, filed, answered phones
MEDICAL SERVICES COORDINATOR HOME MEDICAL PRODUCTS/SERVICES 09/2017-01/2018
•
Interview clients to determine service needs
•
Reviewed insurance coverage and estimated costs
•
Payroll, accounting and billing
Data entry on computer, filed, answered phones
HRA SERVICE COORDINATOR EXPRESS EMPLOYMENT PROFESSIONAL 04/2017-06/2017
O
Managed case files along with reports
•
Assisted clients with economic programs including housing
•
Provided information as to program availability
HOSPITALITY/CNA SUPERIOR REHAB & NURSING 01/2016-05/2016
O
Answered patient calls
•
Charting
Monitored vital signs
OFFICE MANAGER BAYSIDE TAXI 05/2011-09/2013
•
•
Supervisor of office
Trained 25+ employees
Prepared and issued work schedules
CERTIFICATIONS, LICENSES
•
Certified Nursing Assistant WI License 2021-2023
Health Unit Coordinator certificate - 2009 to current
25-+year Grandma's Marathon volunteer
CPR and BLS certificate