Customer Service Heavy Equipment

Xavier Henderson

Xavier Henderson

*****************@*****.*** 904-***-**** References available upon request Professional Summary

Dedicated and customer-focused professional with over 10 years of experience in sales, customer service, and cash handling. A team player with strong communication skills, independently motivated, and quick to learn new skills. Open to exploring new career opportunities and eager to apply problem-solving and customer relationship management expertise in a dynamic environment.

Skills & Competencies

● Customer Service & Support

● Sales & Client Acquisition

● Cash Handling & POS Systems

● Conflict Resolution & Problem-Solving

● Heavy Equipment Operation

● Tree Cutting & Trimming

● Food Preparation & Safety Compliance

● Strong Communication & Teamwork

● Adaptability & Quick Learning

● Time Management & Organization

Professional Experience

Customer Service Representative

Nuvision Auto Glass – Jacksonville, FL March 2023 – January 2024

● Conducted door-to-door sales and business advertising to acquire new clients.

● Managed customer claims in-office, ensuring accurate documentation and processing.

● Communicated with insurance companies to handle claims efficiently.

● Performed follow-up calls to ensure customer satisfaction and service quality. Kitchen Team Member

Pizza Hut – Main St, Jacksonville, FL January 2022 – April 2023

● Prepared pizzas and ensured all food items met quality and safety standards.

● Managed kitchen tasks, including cleaning, food preparation, and equipment maintenance.

● Ensured timely and accurate order fulfillment for dine-in, carryout, and delivery.

● Maintained a clean and organized kitchen environment, adhering to food safety regulations.

Groundsman

Best Price Tree Service – [Location] 2018 – 2020

● Assisted with cutting and trimming trees, ensuring precision and safety.

● Operated heavy equipment to remove tree debris, limbs, and other materials.

● Climbed trees to perform necessary trimming and maintenance.

● Handled customer concerns and ensured homeowner satisfaction with completed work.

● Maintained a safe and organized job site while adhering to industry safety standards. Education

Jean Ribault High School – Diploma 2013

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