Data Entry Customer Service
Resume:
VeRonnica Bauknight
Data Entry
Typing Speed
*+ Years
30WPM
Professional Experience
Working a temporary role and actively looking for new positions
March 2024 – Present
Customer Service Representative
ViaPlus
March 2024-Present
Take inbound calls from customers on toll bill accounts
Answer various questions about toll tags
Set up prepaid toll tag accounts
Mailroom Sorter
UPS
November 2023 – March 2024
Retrieves and sorts of mail, including packing by department and category.
Delivers mail to correct department or recipient.
Forwards misdirected mail.
Enter the data into the systems.
Prepares documents and other items for shipping.
Data Entry Clerk
Insight Global
Austin, TX
October 2022 to September 2023
Performed a variety of administrative tasks and duties associated with tax administration.
The duties varied based on the position and included identifying and reviewing forms.
Preparing inventory reports
Reviewing filed material
Transcribing taxpayer documents
Responding to taxpayer correspondence, resolving account issues, and reviewing tax returns for errors and missing information.
Customer Service Representative
The central Texas Regional Mobility Authority
Austin, TX
May 2021 to March 2022
Take inbound calls from customers for payments on toll bill accounts.
Answers various questions about toll tags.
Merchandiser
Capitol Wright Distributing
Austin, TX
October 2020 to June 2021
Stocked shelves of various beverage products daily
Took inventory from back stock.
Reason for Gap
Was completing her education.
December 2018 to September 2020
Server
Parmer Woods Assisted Living
Austin, TX
May 2018 to November 2018
Greeted residents daily.
Prepped meals for residents to be delivered to dining area.
Provided outstanding customer service.
Cleaned dining area after each service.
Sales Associate
Floor and Decor
Austin, TX
March 2018 to September 2018
Helped customers select flooring products and services for various projects in the home.
Housekeeper
San Antonio Military Medical Center
San Antonio, TX
May 2015 to October 2017
Cleaned patient rooms and wards daily.
Assisted co-workers with various projects assigned.
Provided positive environment amongst others.
Skills
CRM software
Medical office experience
Typing
Medical terminology
Medical billing
ICD-10
Insurance verification
CPT coding
Medical Coding
ICD-9
ICD Coding
Transcription
Medical Records
Communication skills
Computer literacy
Computer skills
Data entry
EHR systems
Planograms
SAS
Microsoft Office
Organizational skills
Workday
Office experience
Microsoft Excel
Bilingual/Spanish
Microsoft Word
Windows
Customer service
Front desk
Project management
Office management
Medical terminology
Medical administrative support
Education
Some college in medical billing and coding
The College of Health Care Professions-Austin - Austin, TX
April 2018 to February 2020
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