Customer Service Liaison
Resume:
Mykia White
Customer Service Liaison
CONTACT
************@*****.***
PROFILE
As a customer service liaison, I have developed outstanding experience in customer service. I have managed and overlooked many of my peers with the intentions of guiding others and providing team leadership. During my 4 years of customer service, I have also mastered my skills as a security personnel. Overseeing many residential and commercial properties with advanced high tech security monitoring systems.
SKILLS
Attention To Detail
Cash handling
Monitor CCTV
Communication
Safety and Security
Microsoft office
Strategic Thinking
Mentorship
EXPERIENCE
Allied Universal
Security Personnel
Jan 2021- 2023
Oversee daily activity by monitoring and patrolling buildings, grounds, and work sites. Verifying photo identification prior to granting access to facilities. Providing a professional and courteous working environment while making safety a top priority.
Goodwill Greater Washington
Sales Manager
July 2022 – Oct 2022
Conducted performance reviews of peers, authorized team meetings to maintain customer satisfaction and encouragement to achieve daily and monthly sales goals. Providing team leadership by engaging with peers and guiding others towards meeting company standards.
BGFS Staffing - leasing Consultant
Morgan Properties
September 2023- Current
Touring and presenting the community in a compelling way and assisting prospective
residents with finding the right apartment home.
• Managing the leasing/renew al process from start to finish.
Keeping an eye on what our competitors are doing by monitoring local market trends and
updating property comparables.
Inspecting vacant apartment homes to ensure they are ready for our new residents to move in and enjoy.
• Bullding strong working relationships with the residents by providing outstanding customer service.
• Performing leasing of apartment units at the assigned property to prospective residents by communicating the value of residence at the assigned property.
August 2023
Serenity Management
Property Management course
EDUCATION
Kingsman Academy
2014-2018
High School Diploma
Certificates
Fair Housing
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