Fine Dining Guest Relations
Resume:
Work History
Hospitality
HARI
KRISHNA
Contact
Address
Dubai
Phone
mukkeraharikrishna1997@gm
ail.com
Skills
Guest relations
management
To-go order preparation
Kitchen staff coordination
Front-of-house display
creation
Guest relations
Compliance standards
Cash handling
Wine service
Food station setup
Upselling techniques
Senior Waiter
Punjab Grill Fine Dining Restaurant, Anantara Hotel Dubai
2023-06 -
Current
Resolved customer concerns promptly and
professionally, ensuring a positive dining
experience.
•
Displayed enthusiasm and promoted excellent
service to customers, successfully increasing
referrals, and walk-in business.
•
Supervised dining table set-up to prepare for
diversity of event types, following strict service standards.
•
Enhanced customer satisfaction by providing
efficient and attentive service during busy shifts.
•
Increased repeat business with personalized
recommendations for menu items and daily
specials.
•
Mentored junior waitstaff to improve their skills
and maintain a high standard of service, resulting in a more cohesive team.
•
Coordinated with kitchen staff to ensure timely
delivery of orders while maintaining food quality
standards.
•
Maintained accurate inventory levels for all front- of-house supplies, reducing waste and saving
costs.
•
Handled guest complaints professionally,
resolving issues through diplomatic
acknowledgment and commitment to service.
•
Senior Waiter
Mynt Indian Cuisine Restaurant, Abu Dhabi
2022-04 -
2023-06
Bartender & Waiter
Sweet Roll Coffee Shop, Sharjah
2020-01 -
2021-10
Guest Service Supervisor
Kyriad Prestige Resort, India Maharashtra
2018-09 -
2020-01
On Job Training
Ibis Hitel Hyderabad, India Hyderabad
2017-11 -
2018-05
2016-09 - Industrial Exposure Trainee
Education
Daily specials memorization
Menu presentation
Banquet coordination
Item promotion
Wine knowledge
High-volume dining
Bar terminology
Sales expertise
Hospitality service expertise
Beverage preparation
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
2017-01 Park Plaza Hotel Bangalore, India Bangulore Bachelore Of Hotel Management :
Tourism And Hospitality Management
Issta International College of Hotel Management -
India Warangal
2018-07
Intermediate Certificate: Biological And
Physical Sciences
SSR Junior Collage - Nirmal
2015-06
10th Standard
ZPSS - Aloor Nirmal
2013-06
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