Customer relations /sales

Michelle St. Rose

Tucson, AZ ***** 520-***-**** *******************@*****.***

WWW: Bold Profile

Summary

Accomplished business owner with 35 years of experience in driving growth and enhancing customer relations. Expertise in developing strategic initiatives that consistently increase revenue and improve operational efficiency. Strong background in business development, client engagement, and market analysis.

Skills

Marketing strategy

Creative thinking

Exceptional verbal and written communication

Target market identification

Customer service

Problem solving

Event coordination

Persuasive communication

Effective customer upselling

Experience

OWNER/EVENT PLANNER 01/2015 - Current

The Little Wedding Camper - Tucson, AZ

Providing full wedding experience encompassed around self renovated vintage camper.

Researching / creating marketing plan.

Designing logo, website and promotional products.

ELEMENTARY SCHOOL NURSE 06/2021 - 01/2025

Legacy Traditional Charter School - Tucson, AZ

Organizing health awareness activities throughout year.

Responding to emergency situations with speed, expertise, level-headed approach, providing optimal care, support and life-saving interventions.

SALES/OFFICE MANAGER 12/2015 - 08/2019

American Play Systems - Tucson, AZ

Selling residential and commercial play structures.

Upselling systems, features and service plans.

Evaluating competitor offerings to stay ahead of the competition.

HIGH SCHOOL MEDICAL ASSISTANT 01/2010 - 01/2016

Flowing Wells Unified School District

Providing campus health care 2000+ high school students.

OWNER/EVENT PLANNER/FLORAL DESIGNER 01/1993 - 01/2015

Serendipity Events

Operating full service wedding venue.

Managing daily operations including hiring and training staff.

Developing successful sales strategies.

Resolving unexpected issues during events, maintaining poise and ensuring client satisfaction.

Developing detailed event plans and timelines to ensure successful execution of events.

Maintaining portfolios of artistic work to demonstrate styles and abilities.

FOUNDER 01/2001 - 12/2009

I Do In Tucson - Tucson, AZ

Wedding - special event leads / marketing group.

Providing organization leadership.

Collaborating -board / members, establishing strategies - member policies.

Leading marketing efforts, including brand development, marketing strategies.

Organizing trade shows / other promotional activities.

FLORAL AND GIFT DEPARTMENT MANAGER 01/1990 - 01/1993

Reay's Ranch Markets

Delivering exceptional customer service to, cultivating client loyalty.

Overseeing department budget.

Increasping sales 85% through implementing floral design standards / delivery program.

Education

Warrior School - Tucson, AZ Advanced EMT

2010

U.S. Career Institute - Certified Medical Assistant

01/2009

Pima Community College - Associate of Arts

Social Services, 1993

References

References available upon request.

Contact this candidate