Competencies
Secret Clearance
Proficient in C++
Linux OS
PC Maintenance
Proficient in Jira
Proficient in Azure
Windows Server
Installing software and peripheral devices
Installation of IP and analog Cameras
Office 365 Microsoft Word, Excel and PowerPoint
Installing and working on VOIP phones
Experience
Information System Administrator
Date of employment: 5/2019 - Present
MTC- Management Training Corporation
Chaparral, NM
CBP Public Trust Clearance
Establish and then maintain the LAN for Otero County Prison Facility (OCPF) and Processing Center (OCPC) which includes a computer driven reporting system.
Maintain WAN connectivity within the two facilities.
Maintain internet connectivity at the facilities.
Install cameras and maintain functionality of camera system within both facilities.
Coordinate with MTC’s IS staff in troubleshooting and correcting both computer hardware and software problems for all facility computer systems and other peripherals devices.
Provide staff input on system upgrades and functional equipment acquisitions.
Assist in the technical operations of the computer driven components of both facilities of their staff business, cell phone systems and inmate/detainee telephone systems.
Maintain accountability of all computers and electronic items not specifically assigned to other staff.
Track ticketing system for all IS related issues using Jira
Installed IP phone system at OCPF.
Installed IP camera system at OCPC.
Security Escort
Date of employment: 3/2018 – 12/2019
NMSU – PSL
Las Cruces, NM
Keep those without proper clearance near
Grant access to those individuals who are not cleared to enter buildings
Student Computer Support Intern
Date of employment: 8/2018 – 5/
NMSU
Las Cruces, NM
Assist with job orders for computer or device failures
Install peripheral devices and software
Run software updates.
Install Apple TV in classrooms.
Troubleshoot projectors.
Troubleshoot audio in classrooms.
Scheduling Coordinator
Date of employment: 1/2018 - 3/2018
New Age Systems Inc.
Las Cruces, NM
Scheduled individuals for work on a weekly basis.
Keep those without proper clearance in proximity.
Grant access to those individuals who are not cleared to enter building and white sands test facility.
Escort Monitor
Date of employment: 3/2016 - 6/2017
Addx Corporation
Scheduled individuals for work on a weekly basis.
Keep those without proper clearance nearby.
Grant access to those individuals who are not cleared to enter building and white sands test facility
Line Service Technician
Date of employment: 1/2016-12/2017
Francis Aviation
Las Cruces, NM
Answer phones for incoming aircrafts
Assist Planes to Hangars for overnight maintenance.
Apply low maintenance to aircraft.
Telecommunication Mechanic/ Junior Information Technology Specialist
Date of employment: 5/5/2014 - 5/1/2015
Raytheon Integrated Defense Systems
Fort Bliss, TX, USA
Secret Clearance
Ping Networks for Nods and other devices on the range
Connect and repair Fiber Optics
Operate and maintain workstations controlling battlefield effects, target and audio/video equipment
Operate and maintain day/night surveillance cameras
Assist Crew Evaluators in the collection and preparation of data used to create After Action Reviews (AAR).
Operate a video editing station to assist commanders in the presentation of AARs and take-home packages.
Customer Service Representative
Date of employment: 6/24/2013- 9/26/2013
Convergys
Las Cruces, NM
Assisted customer with billing inquiries
Changed and removed features to customer’s mobile accounts
Received payments and setup services with mobile AT&T
Petroleum supply Specialist
Date of employment: 8/2007- 3/2014
US Army
Las Cruces, NM
Receive and stock bulk and package products.
Issue and dispense bulk fuels and water from storage and distribution facilities to using units
Select and submit samples to the laboratory for testing.
Perform petroleum and water accounting duties.
Operate equipment used with petroleum and water distribution system and multiproduct pipeline system.
Academic Education
New Mexico State University
Associate of Science Information Computer Technology
Major: Computer Technology IT Specialist/Programming
May 2019 GPA: 3.83
Onate High School
Graduated: May 2008
Las Cruces, NM GPA: 3.75
Community Involvement
Coach/Creator for New Mexico Dream Team Youth Basketball
Years coaching Youth Sports 9 years.
Organizations and Certifications
Society of Hispanic Professional Engineers (SHPE)
Member of National Honor of Collegiate Scholars (NHCS)
Distinguished Honor Graduate
Test Out Certifications PC PRO
Test Out Certification Windows PRO
Test Out Network Security Pro
Reference
Juan Porras 575-***-****
Sergio Ceballos 512-***-****
Orlando Flores 576-***-****