Customer Service Forklift Operator

JAMEL REYES

ALLENTOWN, PA ***** 484-***-**** **********@*****.***

Bold Profile

PROFESSIONAL

SUMMARY

Compassionate [Job Title] skillful in daily living assistance and companionship. Improves patient quality of life and well-being by going above basic care to offer support. Trained in personal safety and medication procedures.Talented [Job Title] skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies.Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details.Reliable candidate ready to take on challenges using problem- solving and task prioritization skills to help team succeed.Capable [Previous Job Title] experienced working in challenging environments. Excited about opportunity to take next career step with [Company Name].Willing to take on any task to support team and help business succeed. Offers strong [Skill] and [Skill] abilities.Focused [Job Title] delivers consistent and professional work for every assignment. Offers [Number]+ years in [Type] industry environments and top-notch abilities in [Skill]. Trained in [Area of expertise].Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. SKILLS • ADL Assistance

• Incident Reporting

• Patient Companionship

• Chronic Disease Management

• Medication coordination

• Behavioral Management

• Basic Housekeeping

• Strong Ethics

• Emotional Support

• Resident empowerment

• Nutrition knowledge

• Physical therapy support

• Heavy Lifting

• Quality program protocols

• PPE Usage

• Respectful and Compassionate

• Empathetic listening

• Complex Problem-Solving

• End of life care

• Compassionate Care

• Multitasking and Organization

• COVID-19 Safety Policies

• Personal Hygiene Assistance

• Hoyer Lifting Equipment

• Caring Companionship

WORK HISTORY FORKLIFT OPERATOR

J R

NFI ALLENTOWN, PA

• Lifted up to 50 pounds regularly using manual handling practices Moved supplies and products into position to support fast-paced production work

•

• Checked correct quantities of incoming and outgoing products Reported and identified faulty equipment, damages, and safety concerns to supervisor

•

Complied with warehouse management practices using hand-held scanners

•

Followed company safety requirements and OSHA regulations to minimize hazards

•

• Transported items using forklifts and pallet jacks Completed housekeeping tasks for fully-functioning production environment

•

Communicated with supervisors regarding any discrepancies or concerns related to material handling tasks

•

FORKLIFT OPERATOR 02/2025 to 05/2025

BMS Direct Allentown, PA

Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.

•

Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.

•

Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.

•

Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.

•

Transported goods between warehouse locations according to shipment and storage needs.

•

Operated forklift in compliance with OSHA guidelines and organizational policies.

•

Operated equipment safely and efficiently to prevent damage to items and avoid injuries.

•

• Unloaded and stacked materials by raising and lowering lifting devices. Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.

•

CAREGIVER 06/2021 to 10/2022

Quality care 4 u ALLENTOWN, PA

• Recorded completed activities to support medical administration

• Empowered residents to complete tasks within individual capacity

• Helped patients move safely in and out of beds and wheelchairs Bathed, dressed, and groomed clients to help service users maintain good hygiene practices

•

Offered care and companionship to homebound clients with mental or physical limitations

•

• Supported patients to continue participating in daily living activities

• Prepared meals to meet client nutritional needs

HIGH REACH FORKLIFT OPERATOR 06/2019 to 05/2020

Dr.pepper ALLENTOWN, PA

Reported and identified faulty equipment, damages, and safety concerns to supervisor

•

Moved supplies and products into position to support fast-paced production work

•

• Transported items using forklifts and pallet jacks Selected orders from itemized slot picking tickets to load forklifts with specified products

•

• Checked correct quantities of incoming and outgoing products SERVER (SERVICE INDUSTRY) 11/2012 to 04/2015

Sands casino Bethlehem, PA

Trained new servers in company policies, guest service standards, and best practices

•

• Supported bussers with table-cleaning during high-volume shifts

• Communicated professionally with customers, colleagues, and supervisors

• Processed credit card transactions, gift cards, and cash payments

• Assigned and arranged tables for large groups

• Followed safety, sanitization and food handling guidelines

• Kept food service and preparation areas clean and neat

• Listened to guest needs and responded promptly for personalized service

• Entered orders into computer system to coordinate with kitchen staff

• Explained details for new menu items and daily specials Provided exceptional customer service by addressing and resolving guest concerns or complaints

•

Delivered food orders promptly, ensuring correct presentation and temperature

•

Completed side work tasks such as rolling silverware, polishing glassware, or refilling condiments during downtime periods

•

• Assisted other servers in maintaining clean dining areas during busy times LANGUAGE Spanish Conversational

EDUCATION G.E.D.

William Allen High School, ALLENTOWN, PA

Contact this candidate