Relationship Management Executive Assistant

Sandra Riley **********@*****.***

***** *. ******* ****** *******, IL 60643 773-***-****

OVERVIEW: Dynamic and results-driven administrative professional with a strong history of supporting C-suite executives, managing legal and corporate operations, and optimizing cross-functional workflows. Demonstrates expertise in executive-level coordination, confidential communication management, process improvement, and strategic reporting. Brings a refined skill set in legal administration, financial oversight, calendar management, and team supervision to advance organizational objectives in fast-paced environments. KNOWLEDGE • Project Execution • Problem Solving • Information Management

& EXPERTISE:• Executive Support • Budget Oversight • Cross-functional Collaboration

• Strategic Communication • Calendar Coordination • Client Relationship Management PROFESSIONAL TASC, INC. (Treatment Alternatives for Safe Communities) 2023 to Present EXPERIENCE:Executive Assistant Chicago, IL

• Coordinate the daily schedule of the Chief Operating Officer, organizing high-level meetings, events, and travel logistics to meet key goals for this non-profit organization.

• Facilitate bi-monthly & quarterly Operations meetings by preparing agendas, documenting action items, and developing PowerPoint presentations for internal stakeholders.

•Manage all administrative workflows for the COO and direct reports, including expense reports, correspondence, document preparation, and calendar planning. Highlights Develop a centralized action tracking system from quarterly meetings, leading to improved accountability and timely execution of initiatives.

Execute 10+ executive-level travel arrangements with zero disruptions, ensuring smooth attendance at conferences and external stakeholder meetings. SC JOHNSON 2018 to 2023

Senior Executive Assistant Chicago, IL

•Managed complex calendars and coordinated seamless travel arrangements for senior-level executives across the Marketing division, ensuring punctuality and optimal scheduling.

• Produced high-level business documents including RFPs, LOIs, redline contracts, and internal memos to support strategic marketing transactions and initiatives. Highlights Systemized executive scheduling processes, reducing appointment conflicts and increasing meeting efficiency through proactive calendar oversight.

Strengthened stakeholder communication by serving as a key point of contact, improving client response time and internal coordination.

CITY COLLEGES OF CHICAGO 2018 to 2018

Executive Office Manager Chicago, IL

•Directed daily administrative operations of the executive office, ensuring seamless coordination between departments and efficient workflow among support staff.

• Prepared detailed reports, memoranda, and executive presentations using Excel, Access, PowerPoint, and PeopleSoft to support strategic decision-making.

•Managed calendars, travel, budgets, requisitions, and HR tasks for executive leadership. Highlights Ensured 100% compliance in managing confidential legal communications by adhering to strict protocols for attorney-client and privileged information.

Contributed to successful labor relations efforts by preparing well-researched documentation for collective bargaining negotiations and internal strategy. COLLIERS INTERNATIONAL 2010 to 2018

Senior Client Services Coordinator Chicago, IL

• Coordinated property tours across Illinois by creating customized tour books and managing all travel and logistical arrangements for real estate brokers.

• Produced high-stakes documentation, including RFPs, LOIs, redline contracts, and client correspondence to support multi family real estate transactions. Highlights Harmonized tour planning and logistics, leading to commendable increase in client satisfaction scores based on post-tour feedback.

Boosted operational efficiency by reducing document turnaround time. ADDITIONAL:• Flanagan-Bilton, Chicago, IL Executive/Legal Assistant 2000 to 2009 EDUCATION:PHOENIX UNIVERSITY Chicago, IL

Master’s in Public Administration Conferred

BA in Criminal Justice Conferred

OLIVE-HARVEY COLLEGE Chicago, IL

Major: Bus. Administration Conferred

WESTERN ILLINOIS UNIVERSITY Macomb, IL

Major: Bus. Administration Conferred

TECHNICAL • Billing/Accounting Software, MS Word, Excel,PowerPoint, Salesforce, Microsoft Teams PROFICIENCIES: • Concur, SRM, InDesign Multi-line telephones, Data Input, SharePoint, Lotus, WordPerfect

Contact this candidate