Call Center Data Entry
Resume:
Jacqueline Murphy-Davis
Associates in Accounting
Florissant, MO 63033
**.******@*****.***
Took a leave of absent April 2020 because of Covid-19. Started a remote job February 2021. Surgery on shoulder November 2016 and went back to work July 2017. Received my Associates Degree in Accounting as of 12/18/20. Graduated with a 3.5 GPA. Hoping someone will take a chance on me because I am a hard worker and a quick learner. Currently enrolled at Central State University and majoring in Business Administration. Have one class left to graduate with my Bachelor’s. Expect to finish school in December 2024. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Back Office Support Services
Goldschmitt and Associates-St. Louis, MO
November 2022 to Present
Data Entry. Processed forms for Mohela
Call center agent(Division Employment Security)
OfficeTeam - Robert Half Staffing Agency-St. Louis, MO February 2021 to October 2022
Call center agent with Division Employment Security CMT
Rancho Manor-Florissant, MO
July 2017 to April 2020
• CMT Haveto know the medication, and I am certifiedto pass medicine to patients CNA/CMT
Delmar Gardens North-Florissant, MO
December 2008 to November 2016
CNA/CMT haveto know the medication, and I am certifiedto pass medicine to patients. Employee of the month, and 5 year appreciation
CNA/Staffing Coordinator
U.S.A. Staffing Agency-Ladue, MO
April 1997 to December 2007
Staffed nursing homes, hospitals, home health, and private duty. I would also go to facilities and work as an CNA
City clerk
Coldwater City Hall-Coldwater, MS
June 1990 to December 1990
Answer phones, filing, and ran errands
Education
Bachelors in Business Administration
Central State University - Wilberforce, OH
March 2021 to Present
Associate in Accounting
EGCC - Steubenville, OH
October 2018 to December 2020
Associate in Business Administration/Accounting
DeVry University-Chicago - Chicago, IL
October 2010 to June 2013
High school diploma
Coldwater High School - Coldwater, MS
September 1986 to May 1990
Skills
• Microsoft (6 years)
• Microsoft Excel (5 years)
• Accounts Receivable (2 years)
• Accounting (2 years)
• Accounts Payable (2 years)
• Medication Administration (8 years)
• General Ledger Reconciliation (2 years)
• Journal Entries (2 years)
• General Ledger Accounting
• Office Management (2 years)
• QuickBooks (1 year)
• Bank Reconciliation (1 year)
• Data Entry (2 years)
• Financial Statement Preparation (1 year)
• Account Reconciliation (1 year)
• Microsoft Dynamics GP
• Payroll
• Human Resources (1 year)
• Customer Service Experience (10+ years)
• Customer support (3 years)
• Tax Experience (4 years)
• Typing (2 years)
• GAAP
• Clerical experience (2 years)
• Front desk (2 years)
• Guest Service (1 year)
• Recruiting (1 year)
• Microsoft Office (10+ years)
• Bookkeeping (1 year)
• Acute care
• Google Docs (3 years)
• Computer skills (10+ years)
• Leadership (10+ years)
• Analysis skills
• Live chat (3 years)
• Documentation review (10+ years)
• Computer literacy (10+ years)
• iOS (1 year)
• Forecasting (1 year)
• Customer service (10+ years)
• Microsoft Word (10+ years)
• Management (2 years)
• Microsoft Outlook (8 years)
• Medical terminology (10+ years)
Awards
Employee of the month
June 2013
Certifications and Licenses
CMT
July 2015 to Present
Have to know the medication and I am certified to pass medicine to patients Certified Nursing Assistant (CNA)
AAB Accounting
Present
Certified Medication Aide
Assessments
Work style: Reliability — Proficient
October 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Administrative assistant/receptionist — Proficient March 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Home health aide skills — Proficient
March 2022
Providing care to patients in a home setting
Full results: Proficient
Work motivation — Proficient
December 2020
Level of motivation and discipline applied toward work Full results: Proficient
Spreadsheets with Microsoft Excel — Completed
January 2021
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Have an Associates in Accounting and graduated with a 3.77 GPA. Was on the Dean’s list. Would like for an employer to take a chance and allow me to prove myself. My education did not stop here. Will graduate December 2024 with a Bachelor in Business Administration and Management. Received an Academic Recognition Certificate on 04/02/24 For Outstanding Academic Performance.
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