Quality Assurance Qa Analyst
Resume:
Robert “Bob” Chaney
IT Quality Assurance Analyst
Roseville, CA
*******@*****.*** · LinkedIn : https://www.linkedin.com/in/robertjchaney/
Senior level, Quality-centric analyst, with the work-tested skills needed for high quality results in a variety of environments; operating systems, client-server, web, business applications, and the cloud. I am experienced in multiple methodologies (waterfall to agile), with a proven track record in on-time delivery at every project phase. Strengths: Quality Assurance · Software Development (SDLC) · Agile Methodologies · Change Management · Continuous Improvement/Continuous Delivery (CI/CD) · Quality Metrics · HIPAA · Facets · HP-ALM · JIRA Project Tracking · XRAY Test Management · Azure DevOps · Coaching/Mentoring · Team Building · Healthcare Insurance Consultant
May 2023 – November 2023
QA Assistant to the PCG IV&V Team Manager @ State of California FTB, EDR2 Project, Sacramento, CA
• Provided wider JAD, PIRA, ORAR, and Code Review meeting coverage.
• Interviewed SP and FTB personnel.
• Created, and submitted the “IV&V Project Management Assessment” for two Build/Release cycles.
• Developed Dashboard in Azure DevOps FTS to track and report on risks, watch, findings, and other developing trends (defects, and scope changes), to advise the Team Manager, and Team Members of those findings, positive and negative.
• Completed a Special Project, evaluating Defect Priority and its eiect on the project.
• Reviewed and provided editorial comment for a complete cycle of the IV&V and FTB Plan and Assessment Reporting, including: Build Assessment, Business Impact, Change Management, Data Conversion, HR Management, Issue Management, Project Schedule, Requirements, and Software Design. Skills: Documentation · Fact-Finding · Data Analysis · Azure DevOps · Dashboard Design · Teamwork · Publication Scheduling · Publication Delivery · Fact-Finding · Arbitration · Presentation · Independent Verification and Validation (IV&V) Senior ITQA Engineer
Blue Shield of California, El Dorado Hills, CA
April 2009 – January 2023
Contributed implementation experience, testing methodologies, detail orientation, communication skills, learning drive, and leadership abilities to the multi-year Shield Advance project, with continuing analysis, management and test and responsibilities toward the corporate goal of delivering aiordable healthcare.
• Multi-Responsibility Member of the Shield Advance Project Team. Participated in Requirement Gathering, Test Suite Creation, Manual and Automated testing. Created and Documented Standards for Test Quality and Transparency, with Procedural follow-up and critique; Regular Updates on Sources of Excellence, and Watch Notes on Areas of Concern.
• Brought the Project forward through several Business, Dev and Test, Tool upgrades to 'n-1', as well as Vendor changes to Best-of-Class Tools.
• Project Managed more than 50 oishore personnel implementing 10-20 Service Request per month, from business document review and approval, through test execution documentation, and release to production.
• Interviewed, and recommended hire of key project contractors. These workers became sought after collaborators for other projects, prized for their procedural thoroughness, and attention to detail.
• Proposed and negotiated contracting fees with IT Service Vendors, reducing the budget outlay without increasing delivery risk.
• Trained colleagues in validation processes and tools (HP-ALM, X-Ray), and documentation methods for traceability and transparency.
• Test Management Application SME, advocating transparency and traceability from Requirements to Test Results with HP-ALM for ten years, researching, recommending and transitioning to JIRA based X-Ray in 2020.
• Delivered consistent high quality validation outcomes, participating as a tester, a test lead, and as a project lead.
Skills: Cloud Computing · Facets · Application Lifecycle Management (ALM) · Team Building · Team Management · Project Management · Requirement Gathering · X-ray · Trizetto · Jira · Leadership · Documentation · Oracle SQL Developer · Agile Methodologies · Quality Assurance · Vendor Management
Senior Test Analyst
Adaptis, Seattle, WA
November 2000 – December 2008
Participated with small team through transition from proprietary software to an enterprise scalable third-party solution. Entrusted with business analysis, establishing customer contacts and presenting solutions, software administration and procedural documentation/training.
• Test Lead at the feature, project and release levels.
• Created, reviewed, executed, maintained test suites/plans/strategies/cases for proprietary (Adaptis) and third party (Trizetto/QCSI QNXT) software, using documented requirements/customer interviews/knowledge of product, business and market.
• Test Management Application SME with Mercury Quality Center (which became) HP Quality Center (Precursor to ALM), providing for traceability from Requirement to Test Result. Established Test creation standards, practices and workflow.
• Provided mentoring, training and knowledge transition to the team, through documentation, group presentations, 1-on-1 meetings, and the use of JIRA issues to train in their use.
Skills: QNXT · HP Quality Center · Databases · Data Creation · Data Validation · Test Cases · Test Planning · Traceability · Test Management · Test Reporting · Workflow · SQL · Scrum Consultant
VoiceStream, Seattle, WA
September 2000 – November 2000
Developed and updated test cases for daily and live testing of a web-based application to activate wireless phone subscriptions.
• Provided continuous testing through live roll out of project nationwide. Skills: Usability Testing · Documentation · Business Requirements · Microsoft Oiice Windows 9X Build Variance Tester
Microsoft, Redmond, WA
August 1997 – June 2000
Build Lab access for testing of the daily release of Windows 9X, on 10 or more systems; testing installation, setup, basic functionality, and feature integration.
• Posted 700+ defects using MS RAID, of which more than 100 were designated as must fix before release.
Skills: Windows · Software Updates · Software Installation · Reporting · Microsoft Oiice · Blackbox Testing · Organization · Problem Recognition · Problem Solving · Functional Testing · Regression Testing
Education / Certification
• Scaled Agile Framework – SAFe
o Certified SAFe 4 Practitioner
• Trizetto Healthcare Products
o Facets Product Associate
o Facets Product Overview Certification
o Facets Database Overview Certification
• Bellevue College, Bellevue, WA
o SQL Certification
o Visual Basic Certification
o JAVA Certification
• Texas A&M University, College Station, TX
o BA / Journalism
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