Project Manager Technical

Tehsin Khan

Contact: 828-***-**** ******.****@*****.***

Professional Summary

Experienced Technical Project Manager and Strategic Business Analyst with over 20 years of experience in enterprise infrastructure, data migration, and production support. Proven success in managing cross-functional teams, implementing Agile and Kanban methodologies, and aligning project execution with strategic objectives. Skilled in project management, IT product delivery, data analysis, and client relationship management with expertise in ServiceNow CMDB, APIs, and real-time reporting.

Professional Experience

Technical Project Manager

Department of Defense (Contract Role) March 2024 – January 2025

• Served as SME for data migration and conversion, ensuring data integrity and compliance.

• Led project routines including risk assessments, documentation, and stakeholder engagement.

• Ensured adherence to change management and security protocols.

Infrastructure Portfolio Manager / Business Execution Manager

Bank of America Jan 2021 - Apr 2024

• Oversaw critical infrastructure support and managed IT product releases with real-time reporting using ServiceNow.

• Led cross-functional teams for system migrations and process improvements, boosting operational efficiency by 20%.

• Delivered scalable API solutions preventing $150M in losses and improved stakeholder communication through dashboards.

• Spearheaded change management and agile execution to meet deadlines and regulatory standards.

Technical Project Manager / Strategic Planning Consultant

INNOPPL INC Sep 2015 - Dec 2020

• Directed support and transformation projects using JIRA, Kanban, and Agile methodologies.

• Delivered system migrations and website upgrades, including a Drupal 9 launch increasing sales by 35%.

• Managed global teams to meet SLA commitments and designed reporting models for strategic insights.

• Provided leadership in project execution and issue resolution with regular reporting to senior stakeholders.

Project Manager

Frye Hospital, Hickory NC Feb 2010 - Sep 2015

• Led healthcare system integrations ensuring security and compliance.

• Communicated effectively with stakeholders to align project outcomes with business goals.

• Provided technical issue resolution and project milestone tracking.

Education

University of Houston Master's in Computer Science with a Minor in Psychology (1992-1997)

Skills & Certifications

• Project & Product Management Agile, Scrum, Kanban Technical Implementation Stakeholder Management

• Infrastructure & Production Support Escalation Management Risk Management Data Analysis & Reporting

• Java SQL PowerShell Microsoft Dynamics AX 2012 R3 ServiceNow CMDB & Reporting JIRA ADO

• Strategic Planning API Design Process Improvement Cross-functional Team Leadership

• Languages: English, Urdu, Punjabi - Fluent

Certifications: Project Management Professional (PMP)

Contact this candidate