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Technical Support It Asset

Location:
Dallas, TX
Posted:
April 09, 2025

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Resume:

Olan Joseph Sadiq

*Senior IT Consultant Network & Security Specialist IT Project Leader*

[Email] [Phone] [LinkedIn] [Location]

Professional Summary

Seasoned IT professional with 20 years of experience in network design, implementation, security, and compliance, specializing in enterprise infrastructure, risk mitigation, and strategic IT leadership. Proven expertise in Cisco networking, NERC compliance, LAN/WAN optimization, and cybersecurity. Adept at leading cross-functional teams, optimizing IT operations, and driving cost-effective solutions for large-scale enterprises.

Core Competencies

Compliance & Risk Management – NERC CIP, vulnerability assessments, patch management, cybersecurity frameworks

Project Leadership – IT infrastructure upgrades, network migrations, capacity planning, vendor management

Operational Excellence – Network monitoring (SolarWinds, NetOps), automation (IT/OT sensors), documentation (Visio, Infoblox)

Stakeholder Collaboration – Cross-departmental alignment, client/vendor negotiations, executive advisement

Technical Skills

- Networking: Cisco Routers/Switches (CCNP), OSPF/BGP

- Security: Next-gen firewalls, vulnerability scanning, NERC CIP, Zero Trust frameworks

- Cloud/Infrastructure: VPN tunneling (GRE, DMVPN), DNS/DHCP (Infoblox), wireless deployment

- Tools: SolarWinds, ServiceNow, Remedy, Wireshark, LiveAction, Network Perception

- Methodologies: ITIL, Agile, risk assessment, disaster recovery

Professional Experience

Austin Energy Austin, TX Sr. IT Consultant (NERC Compliance & Planning) *2020 – Present*

- Led NERC CIP compliance for critical infrastructure, managing security patches, vulnerability assessments, and recovery testing.

- SME for Cisco & Palo Alto devices, overseeing patch implementation, threat signature updates, and decommissioning.

- Directed Cyber Access Reviews, ensuring adherence to regulatory standards for transient assets.

- Collaborated with vendors to optimize Network Perception (NP View) for real-time asset monitoring.

Southwest Services, Inc. Houston, TX Sr. Network Consultant *2014 – 2020*

- Modernized global WAN infrastructure, upgrading core switches and implementing Cisco ASA firewall policies.

- Reduced WAN outages by 40% through proactive ISP collaboration and VPN tunnel optimization.

- Pioneered IT/OT convergence, separating business/operational networks and automating fuel-dispensing sensors.

- Achieved 35% team efficiency gain via training programs and knowledge-sharing initiatives.

Chevron Inc. Houston, TX Sr. IT Consultant *2012 – 2014*

- Spearheaded global network refresh with zero downtime; replicated success for Palo Alto firewall deployment.

- Negotiated vendor training agreements, securing 100% team upskilling at no additional cost.

- Cut training expenses by 75% through peer-led workshops and documentation.

Schlumberger Inc. Houston, TX Sr. Network Engineer/Lead *2008 – 2012*

- Migrated legacy WAN (ATM/T1) to Metro-E, improving bandwidth and reliability.

- Designed DMVPN/GRE tunnels for secure remote site connectivity.

- Mentored junior engineers, standardizing troubleshooting protocols with SolarWinds.

Earlier Roles: IBM (Sr. IT Specialist), Southwest Services (Sr. IT Consultant) – *Full details available upon request.*

Education & Certifications

- MBA, Strategic Business Management B.Sc. (Hons), Economics

- CCNP/CCNA (Cisco) ITILv3 MCSE A+

Awards & Associations

- Delta Mu Delta (DMD) Honor Society 7 Best Customer Service Awards 5 Best Leadership Awards

Service Provider Experience

Comcast AT&T Verizon CenturyLink Cox Charter Time Warner Cable

References available upon request.



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