Service Advisor Warranty Claims

**/**** - **/**** */C Boiler tech and faciality security

Abilene State Supported Living, Abilene, TX

Patrolled campus

Checked buildings

Maintained boilers

Ensured safety of residents and staff

04/2016 - 07/2020 Service Advisor

Roberts Truck Center Tye, Tye, TX

Answered phones

Talked to customers

Gathered truck information

Checked warranty history on truck, engine, transmission, and chassis Made work orders and issued to the correct mechanic Prepared final invoices for payment

Processed credit card for payment along with other formas of payment 09/2014 - 04/2016 WARRANTY ADMIS

Rush Truck CENTER, TYE, TX

Processed warranty claims. Looked up standard repair time for the correct job. Answered phone. Took customer information for repairs. Pre and post invoicing. Looked up warranty information for customers and tech. 02/2001 - 09/2014 WARRANTY ADIM.

SUMMIT TRUCK GROUP, TYE, TX

Processed warranty claims. Took customer information for repairs. Advise customers and tech of any warranty. Pre and post invoicing. Answered phone. Contacted customers and advised on need repairs. Collected payment for repairs. 02/1998 - 02/2001 Technician

PETERBILT OF MOBILE, MOBILE, AL

Engine, transmission, rear end, A/C repairs. Preventive maintenance on trucks. 04/1993 - 08/1996 ENGINEMAN

UNITED STATE NAVY, TX

Maintained auxiliary engine. Maintained air condition Preformed maintenance on rescue boats.

JON BARBIAN

1325 WESTOVER DR, ANSON, TX 79501-2423

Phone: 325-***-****

Email: ************@*****.***

Objective

To assist in taking customer information creating opening and closing repair orders looking up warranty information and coordinating repairs on customers trucks. Customer satisfaction is my main goal Ability Summary

I am able to communicate with customers and coworkers. I can use Excel to prepare spreadsheets for customers and management, I can use Word and other computer programs. I know the service side of the trucking industry (over the road trucks). I can work with vendors to get the correct components and parts needed to make repairs.

Employment History

Warranty

No degree provided

Cummins Southern Plains,, None Selected

Prepare claims for repairs made to diesel engines and file warranty for repairs made. diesel technology

2 Years at College or a Technical or Vocational School TSTC Sweetwater, Sweetwater, None Selected

05/2009 certificate

Allison Transmission

05/2005 certificate

Isuzu Trucks

None Specified

References Available on Request

Education History

Occupational Licenses, Certificates and Training

Honors & Activities

Worked as diesel tech for 1998-2009 moved to warrant adman. 2010-2014 for Summit Truck Center. Relocated to Rush Truck Center to be the warranty administrator form 2014-2016. I relocated to Roberts Truck from 2016-2020 as service advisor. I relocated to the Abilene State Supported Living Center and worked as a boiler operator and facility security from 2020-2025 Additional Information

Detailed References

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