Autumn Wareham
**********@*****.***
Education
Grand Valley State University
Bachelor’s Degree in Business Administration
Expected: December 2025
Macomb Community College
Associate Degree of General Studies
August 2021 - May 2023
Experience
August 2023 - present
Grand Valley State University - Desk Assistant
●Perform general customer service at residential front desk administrative functions.
●Answer phones, respond to emails, and communicate with students, staff, and guests.
●Abide by FERPA regulations; maintaining confidentiality of student records.
●Utilize technology to perform job duties, including: Microsoft Office, The Housing Director, BlueDesk, and Vanderbilt key system
February 2023 - August 2023
Cabela’s/Bass Pro - Cashier
●Promote our Bass Pro Club as well as our Gear Guard Warranty and be able to explain all the benefits of having one entails
●Having excellent customer service to further help customers with any questions they may have
●Know how to work and handle the cash registers basic functions
March 2022 - February 2023
Aqua-Tots - Water-Safety Instructor
●Instructing a wide age variety of children on the basics of swimming
●Handling hard situations involving children and parents alike
●Communicating with parents on the status of their child's swimming capabilities
●Being visual and constantly staying alert in regards to children's safety