Customer Service Data Entry

Saundra L Stetz

*** * **** ******, #*

Lincoln, NE 68503

402-***-****

************@*******.***

SUMMARY OF QUALIFICATIONS

1. Excellent communication and interpersonal skills. 2. Supervisory skills with attention to detail, efficiency and accuracy. 3. Solid organizational skills with attention to detail. 4. Dedicated to providing quality customer service. 5. Strong work ethic, highly motivated, goal oriented and professional. PROFESSIONAL PROFILE

02/18/2021 Retired

Present

07/08/2019 State Farm Insurance

02/18/2021 1. Claim Support: In this position, I sorted mail daily, that was then distributed to be mailed out to agents, customers, and medical centers.

2. Certified Mail: In this position, I sorted mail daily and then sent mail out certified to agents, customers, and medical centers as required.

Lancesoft: Temporary Placement office

Assigned at: Allstate Services

11/08/2018 1. Brokerage: In this position I data entered life insurance 12/28/2018 polices into the system

01/07/2019 2. Return mail: In this position worked with return mail with 06/21/2019 incorrect policy number and located the correct client and put mail into the correct file.

Kelly Services: Temporary Placement office

Assigned to Allstate Services

11/07/2016 1. Customer Service: In this position I worked in a call center 01/30/2017 answer phones for agents only.

MANPOWER: Temporary Placement office

Assigned at American Home Patient

01/18/2016 1. Data entry of medical claims

03/04/2016

Dell Services

10/15/20112 1.Claims examiner for Blue Cross/Blue Shield of Michigan 11/15/2013

Dell Services

06/08/2015 1. Customer Service for agents

01/14/2016

EDUCATION

1991 Wood Brothers Real Estate School

1971-1978 Northern State University, Aberdeen, South Dakota Bachelor of Science Education:

Major: Physical Education

Minor: Business Education