MURTAZA SAKHA
BUSINESS MANAGEMENT AND DATA ANALYTICS
Lexington, KY 40526
*******.*****@*****.***
Highly motivated Business Management and Data Analytics student with extensive experience in project management, marketing strategies, and data-driven decision-making. Adept at leveraging analytical tools to optimize business processes and drive operational efficiency. Eager to contribute my skills and passion to a dynamic organization.
EDUCATION
University of Kentucky Lexington, KY
Bachelor of Business: Double Major in Marketing and Management, Minor in Data Analytics
Expected: May 2025
American University of Afghanistan Kabul, Afghanistan
Bachelor of Business: Finance
January 2019 – December 2022
Abdulali Mustaghni High School Kabul, Afghanistan
Graduated February 2014
WORK HISTORY
Management Trainee Intern American University of Iraq, Sulimani, Kurdistan
June 2021 – January 2022
Assisted in developing and implementing business strategies to optimize operational efficiency.
Conducted market research and data analysis to support decision-making processes.
Collaborated with different departments to streamline workflow and improve communication.
Participated in leadership training sessions and workshops, enhancing management skills.
Developed reports and presentations for senior management, providing insights on business performance.
Desk Clerk University of Kentucky STEPS, Lexington, KY
January 2023 – June 2023
Greeted and assisted residents and visitors during check-in and check-out processes.
Provided information, addressed concerns, and assisted residents with housing inquiries.
Monitored premises, ensured authorized access, served as a primary contact during crises, and enforced security protocols.
Managed records, processed payments, and coordinated maintenance requests efficiently.
Event Planner American University of Iraq, Sulimani, Kurdistan
January 2021 – June 2021
Determined the purpose and goals of events.
Created budgets and identified funding sources.
Planned event programs and secured vendors for catering, audiovisual, and decorations.
Coordinated logistics and details leading up to events.
IT Assistant American University of Afghanistan, Kabul, Afghanistan
February 2020 – January 2021
Provided technical support for faculty and students, maintaining digital infrastructure and technology resources.
Troubleshot IT-related issues and provided solutions to ensure smooth functioning of technology.
Assisted in planning and executing technology-focused events and initiatives.
Maintained accurate records of technology usage and contributed to ongoing process improvement initiatives.
Customer Service Representative Roshan Telecommunication Company, Kabul, Afghanistan
March 2017 – November 2019
Handled high-value customer inquiries, complaints, and support requests, ensuring satisfaction and loyalty.
Maintained accurate records of customer interactions and feedback, contributing to ongoing process improvement initiatives.
Developed a comprehensive understanding of the company's products and services, providing recommendations to customers based on their needs.
LANGUAGES
English (Fluent)
Dari (Fluent)
Pashto (Fluent)
PROJECTS DONE
Market research analysis project: Conducted market research on a particular industry, analyzed data using Excel and Tableau, and presented insights and recommendations to improve business performance.
Operations management project: Developed and implemented a process improvement plan for a company's operations, utilizing data analytics techniques to identify areas for improvement and measure the impact of changes.
Business strategy project: Worked with a team to create a business strategy for a company, conducting data analysis to identify market trends and opportunities, and developing a plan for long-term growth and profitability.
Data visualization project: Created interactive dashboards and visualizations using Tableau to help businesses better understand their data and make informed decisions.
Social media analytics project: Analyzed social media data to develop insights on customer behavior and preferences, identifying opportunities to improve engagement and drive sales.
SKILLS
Professional Skills
Data Analysis
R programming
Project management:
Leadership:
Jamovi
Qualtrics
Problem-solving:
General Skills
Time Management
Communication / Networking
Flexible
Self-Motivated / Hardworking
Customer service
Statistical Analysis
Reference
Sayed Masihullah Saber
***.*****.**@*****.***
Department of revenue accountant
Abdullah Ahmadzai
******.********@***.***
Karen M. Slaymaker
*****.*********@***.***
Niamatullah Hafizi
***********.******@******.**
Vance Serchuk
*****.*******@***.***
Tom Toomey
*******@****************.***