Twyla M. Perry
*-** ***** **** *** Rockaway, NY *1692
*****.*********@*****.***
OBJECTIVE
To utilize my acquired skills and abilities to assist in further development of an organization, its mission statement, and company goals.
SKILLS
•Exceptional Communication & Customer Service skills.
•Solid organization & Time management skills.
•Adaptable to different work environments.
• Public Speaking.
•Active Listening & Critical Thinking Skills.
Ability to work in a team-orientated environment.
•Solid leadership skills.
•Obtained Patience, Drive, and Integrity.
•Decisive Decision making
EXPERIENCE
Primark Kings Plz Brooklyn
October2024- December2024
Seasonal Sales Associate
• Arranged and recovered on sales floor that is misplaced and unorganized.
• Position detail includes: Put all new merchandise away and set up the entire flowchart.
• Cashier, inventory, merchandising, stocking, set department to seasonal flow.
• Overnight shifts working to replenish the sales floors for the following days back stocking products
Feel Beauty Valley Stream, NY
April2024- September 2024
Cashier
I have a year and a half of experience of handling all forms of payment cash, card payments etc. within a fast-paced environment. My receptibility's include processing all transactions proving excellent customer service and maintain a clean organized work space.
Provided exceptional customer service to an average of 100 customers per day, resulting in 90% customer satisfaction
Sales – Cross sell products, making sale referrals and promote new items
Organization: Maintain clean checkout areas and keep transaction reports
Efficiency- Multitask and handle transactions accurately
Aéropostale Valley Stream, NY
May 2022-April 2024
Sales Associate
2 years of experience in the retail environment. Recognized for the ability to communicate with customers and provide exceptional services that ensure client retention and positive feedback. Proven ability to increase sales through upselling techniques as well as implement additional processes that drive profitability.
Assist an average of 50 customers per day in finding or selecting items and providing recommendations
Stock, Replenish, and organize inventory with accuracy and efficiency
Maintained accurate and attractive merchandise display, ensuring strategic placement of products in order to maximize purchases
Provide outstanding customer service, receiving 98% in customers service feedback
Assisted team members, when necessary, in handling cash registers, organized and label products, unloading merchandise, and cleaning up
Iamyogi Jamaica, NY
January 2022- May 2023
Hostess/Assistant
Maintained calendar, scheduling meetings and ensuing no conflicts occur.
Successfully planned and coordinated company events and teamwork activities
Produced repots, presentations, flyers, spreadsheets, Newsletters,
Greeted an average of 20-30 people per day and escorted them to their studio of the day
Organized and scheduled classes of another 30-40 people a day over the phone and online
Presented the yoga studios specials and sold merchandise throughout the day
Provided attentive and professional customer service and fostered warm relationships with loyal and repeated customers