Customer Service Operations Supervisor

RESUME

Contact address: *.Ebun Street Afobaje Estate Oja B/stop Phone : +234-803-***-****

Oja Ota Ogun State. E-mail: ***********@*****.***

Home Address: Urriwa Ohordua Edo State ***********@*****.***

OSAWE USIFOH SOLOMON

OBJECTIVE:

To learn, adapt and become a professional and contributes immensely towards the growth of any company and the country as well.

Educational Qualification

Ohordua Mixed Secondary School Ohordua

Senior Secondary School Certificate Examination

General Certificate Examination 1996

Ambrose Alli University, Ekpoma, Edo State

Ond Criminology 1998

Ambrose Alli University, Ekpoma Eso State

Bsc Sociology (Hons) 2003

Canaan Computer School Ijaiye Ojokoro, Lagos

Certificate in Data Processing and Operation 2005

PROFESSIONAL QUALIFICATION

Olabisi Onabanjo University

Security Safety and Emergency Management (SSEM) 2009

Training Attended

Security Operational Skill Development Course 2005

Bank Security Personnel Development Course 2009

Work Experience

1Acorns Investment Limited, Third floor Addax Mall Annex Agidingbin Lagos.2023 till dates

POST DUTIES

Customer Service Officer Prevent impending loss and increase profitability through

negotiations

And enforcement of schedule collection campaign.

Plan course of action to recover owed money.

Identify gaps in the system

Locate and contact debtors.

Loans Collection Agent.

2. Alarm Center Nig Limited.17A Fola Osibo street Lekki Phase 1 Lagos 2011

POST DUTIES

Operations Supervisor General supervision of security operatives

Ensure quick respond to panic and distress calls

24 hours distress call monitoring and armed police patrol

Ensuring security operative conduct regular checks/search

Ensuring patrol are carried out on a schedule basis.

Reporting issues bordering the operation to management

3. Oceanic Bank Int’l plc Victoria Island Lagos 2005

POST DUTIES

Corporate/Retail Marketing To build and sustained excellent relationship between the banks its customers

Marketing of banks products

Client’s service executive

To seek new account in allocated territories

Deposits mobilization

Developed sales and market segment

Formulate bank’s sales strategies

And any other duty assigned by the management

4.Mutual Benefits Assurance PLC (Life and Pensions Office) 223, Ikorodu Road Ilupeju-Lagos 2005

POST DUTIES

Marketing Executive Acts as a natural liaison or link between the company and its

clients

Ensure proper client delivering.

Identifying, cultivating and securing new client of the company

Acts as a medium of information transmission between the

company

And her relevant public

Exploiting business potentials and developing new ones.

Selling of insurance policies

5.National Youth Service Corp Baptist High School Ila-Orangun Osun state. (2004)

POST DUTIES

Administrative officer Coordinating and general office work

PERSONAL DATA

Sex: Male

Date of Birth: 22 July 1980

Marital status: Married

State of origin: Edo State

Local Govt: Esan-South East

Present Location: Lagos

Nationality: Nigerian

`PROFICIENCY

Good customer relation.

A good team player and maker

Ability to work with little or no supervision

Excellent interpersonal and communication skill

Resourceful use of excel and Microsoft work.

Ability to prepare for disaster before it occur

Effective use of fire extinguisher and alarm system

.HOBBIES

Reading, Traveling, and swimming

REFREES:

To be provided upon request

.

Contact this candidate