Business Analyst Senior

Name: Mahesh Battu

Phone: 913-***-****

Email: ***********.***@*****.***

Professional Summary:

Over 10 years of diverse experience as a Senior Business Analyst, specializing in developing and implementing innovative business processes across multiple industries.

Strong knowledge of SDLC (Software Development Lifecycle), with hands-on experience in Agile (Scrum, SAFe), RUP, and Waterfall methodologies.

Leadership and team-building skills, demonstrated through experience leading teams and working independently to drive project success.

Proficient in business analysis and design, with expertise in creating Use Cases, Class Diagrams, Activity Diagrams, and Sequence Diagrams using MS Visio.

Technical expertise in SQL, Tableau, Power BI, and other data visualization tools to deliver interactive dashboards and actionable insights.

Customer-centric approach, leveraging data insights to enhance customer experience and support data-driven decision-making.

Results-oriented, with a history of improving productivity and profitability through process optimization and strategic insights.

Skilled in financial modeling, providing forecasts and budgets to support business planning and decision-making.

Proficient in stakeholder management, effectively building relationships with clients and cross-functional teams to align business needs with solutions.

Experienced in business process improvement, identifying inefficiencies and recommending solutions to streamline operations.

Expert in data analysis, utilizing data to shape business strategy and performance, ensuring data-driven decision-making.

Strong communication skills, with the ability to present complex information clearly and concisely to diverse audiences.

Trusted advisor to senior leadership, offering actionable recommendations to guide strategic initiatives and enhance business performance.

Experienced in AGILE development environments, excelling in fast-paced settings and contributing to successful project delivery.

Proficient in conflict resolution, managing challenging issues to keep projects on track.

Understanding of Object-Oriented Programming (OOP) and Software Project Planning, contributing to effective project execution.

Experienced in healthcare systems, particularly in the Medicare and Medicaid domains, including EDI transactions like 834 and 837.

Involved in Test Planning, Execution, and User Acceptance Testing (UAT), ensuring that solutions meet business requirements and training end-users for effective adoption.

TECHNICAL SKILLS

Business Analysis Tools

Rational Requisite Pro, MS Visio, Clear Case, Clear Quest, SharePoint 2007

BA Expertise

Data Analysis & SQL, Business Process Modeling, Documentation, Stakeholder Management, Systems Analysis & Design, Requirements Gathering, UML & Use Case Modeling, Business Intelligence (BI) Tools Testing & QA,ERP & CRM Systems,. Scripting & Automation, Agile & Waterfall Methodologies, API Integration, Critical Thinking, Process Improvement Data Modeling, Gap Analysis, Root Cause Analysis

Methodologies

RUP, UML, CMM, ISO, DMAIC, Scrum, Agile

Testing tools

Selenium Webdriver, Test NG, SOAPUI, Load Runner

Test & Bug Management Tools

HP ALM, JIRA, Rally, ClearQuest, TFS, MTM

RDBMS/DBMS

Oracle 9i, Access 2003, Fox Pro 2.5

Databases

Oracle, MS SQL Server, MySQL

Mobile Platforms

Android, iOS

Professional Experience:

Company: App Orchid Jan 2022 to Nov 2022

Role: Sr. Business Data Analyst

Responsibilities:

Led a rebranding initiative across financial applications and enhanced client-facing tools for improved access to investment plans.

Facilitated JAD sessions with stakeholders to gather business requirements for trading systems and portfolio management enhancements.

Conducted financial analysis and modeling to support capital allocation, portfolio optimization, and risk management.

Developed interactive Power BI and Tableau dashboards to provide real-time insights into investment performance and market trends.

Utilized AWS services for financial data management and automated ETL workflows with AWS Glue.

Prepared financial reports, analyzed revenue and trading metrics, and provided insights for decision-making.

Improved property and casualty insurance processes, reducing claims resolution times by 20%.

Collaborated with investment managers on asset allocation and risk mitigation strategies, enhancing portfolio performance.

Supported the implementation of financial systems, including portfolio management tools and trading platforms.

Conducted gap analysis and optimized processes for digital payments, mobile wallets, and tokenization.

Coordinated testing, ensured compliance, and managed CICS system upgrades for trading operations.

Provided SAS-based solutions for predictive modeling and led training for junior analysts in capital markets reporting.

Managed trade documentation, ensuring compliance with financial regulations, and supported business development through investment proposals.

Environment: Salesforce, Microsoft Office Suite (Word, Excel, PowerPoint), SharePoint, Team Foundation Server, MS Visio, SQL, MicroStrategy, HP ALM

Client: Tech Mahindra Aug 2020 to Dec 2021

Role: Sr. Business Analyst

Roles and Responsibilities:

Ensured compliance with corporate, divisional, and healthcare regulations, including HIPAA and industry-specific standards.

Prepared Business and Functional Requirement Documents (BRD & FRD) to guide healthcare system development and ensure regulatory alignment.

Built business rules engines to support core healthcare functions such as referral management, prior authorizations, and telemedicine workflows.

Worked in Agile environments using the Scrum framework, creating and prioritizing user stories, tracking sprints, and using burn-up/down charts for delivery estimates.

Conducted gap analyses of scheduling systems, identifying discrepancies and recommending improvements.

Led the full HIPAA compliance lifecycle, from gap identification through implementation and testing of secure processes.

Created detailed data mappings to ensure accurate transfer and handling of patient and medical record data.

Developed and executed test cases for healthcare systems, including regression, positive/negative, and process flow testing with detailed outcome reports.

Collaborated with development teams and product owners to clarify requirements and prioritize features that deliver the most business value.

Integrated E Share data protection software, improving patient data security and supporting HIPAA compliance.

Coordinated cross-functional teams (developers, QA, stakeholders) to deliver healthcare project requirements on time and within scope.

Participated in daily Scrum meetings, contributing to progress tracking and sprint planning.

Led and reviewed User Acceptance Testing (UAT) with healthcare stakeholders to confirm system readiness and functionality before release.

Supported backlog grooming and user story development, helping the product owner prioritize critical healthcare system features.

Gathered stakeholder requirements and translated them into actionable tasks for development and QA teams.

Facilitated ERP integration of healthcare processes, bridging Supply Chain, Finance, and IT operations.

Collaborated with healthcare providers to streamline CRM workflows and resolve process gaps.

Extracted and analyzed data from SQL databases for insights and system improvements.

Documented functional specifications for healthcare applications, aligning business needs with technical and regulatory requirements.

Environment: MS Visio, SharePoint, RUP, Waterfall, MS Office Suite, Agile Scrum, MS Project, PL/SQL, Oracle, Business Objects, JIRA.

Company:EnLume Aug 2016 to Aug 2020

Role: ERP Business Analyst

Roles and Responsibilities:

Gathered and analyzed business and system requirements, translating them into key deliverables such as Business Requirements Specifications (BRS), System Requirement Specifications (SRS), Conceptual Design Documents (CDD), Client Requirements Documents (CRD), and Functional Specification Documents (FSD).

Created use case scenarios, business workflows, and process documentation, supporting the IT team in producing accurate functional specifications for system design, development, and implementation.

Configured tax components and billing rules in Oracle Customer Care and Billing (CC&B); contributed to the design of the Write-Off process and General Ledger (GL) account setup.

Developed BI reports for Accounting and Tax Departments, ensuring proper alignment of billing components with business rules.

Coordinated between BI and Configuration teams, bridging communication gaps to facilitate accurate reporting on billing and financial data.

Authored BRDs for Tax and Accounting Reports, including Adjustment Details, GL Activity, Utility Service Agreements by GL, Customer Deposits, Large Customer Usage, Billing by Rate, Tax Exemptions, and Tax Rates for BI teams using Oracle Utilities Analytics (OUA).

Created and validated reports for Franchise Tax, Sales Tax, Miscellaneous Billing, GL Interface, Revenue by Rate, and Payment on Write-Offs using OBIEE and BI Publisher; validated report data through SQL queries against CC&B.

Participated in daily stand-ups with developers and project managers to review and clarify user stories and requirements prior to testing activities.

Supported ETL development, using data integration tools to extract, cleanse, transform, and load data into the data warehouse.

Contributed to strategic QA planning and performed extensive manual testing using positive and negative scenarios to ensure software quality.

Reviewed, updated, and executed test cases, ensuring full coverage of project functionality and reporting results through detailed test reports.

Performed database testing and wrote complex SQL queries to validate backend data and ensure transaction accuracy.

Utilized QTP (QuickTest Professional) to automate test scripts; enhanced automation using reusable actions, checkpoints, synchronization points, parameterization, and modular components.

Leveraged QTP’s record-and-playback framework to streamline test execution and improve coverage of system testing processes.

Environment: Azure DevOps Server (ADS), Team Foundation Server (TFS), Microsoft Office Suite (Word, Excel, PowerPoint), SharePoint, MS Visio, Zeplin, SQL.

Company:ZenQ PVT LTD Aug 2013 to Aug 2016

Role: Business Analyst

Roles and Responsibilities:

Collaborated with product owners and business users to gather requirements, create detailed user stories, and define acceptance criteria.

Analyzed business models, user needs, and logical specifications to deliver tailored, effective solutions.

Documented business requirements and functional specifications by engaging stakeholders and front-office users to understand current challenges and define actionable improvements.

Created and administered user surveys, translating collected feedback into technical requirements for developers.

Worked with Salesforce Marketing Cloud tools including Journey Builder, Email Studio, and Automation Studio to configure and optimize customer journeys.

Partnered with business process owners to define and refine requirements for Salesforce Marketing Cloud applications.

Documented full-stack functional requirements, from front-end applications through to Data Warehouses, Data Marts, Business Objects Universes, and Tableau Dashboards.

Performed end-to-end testing and led User Acceptance Testing (UAT) to ensure quality delivery and stakeholder alignment across all system layers.

Assisted Project Managers with key PM tasks, including preparing scope documents, templates, and status reports.

Defined business scope, estimated resource needs, and recommended strategies to meet project goals and business objectives.

Analyzed global supply chain data using SAP, BW, Query Designer, and Excel to support operational improvements.

Produced and distributed reports on a daily, weekly, and quarterly basis to internal teams and leadership for informed decision-making.

Led UAT sessions, defined user acceptance test cases, coordinated testing, and secured sign-off from stakeholders.

Gathered integration requirements for Point-of-Sale (POS) systems with supply chain platforms.

Designed and documented business process flows, use cases (UML), and system documentation, including functional specifications and technical design artifacts.

Created custom reports to support stakeholder and business user decision-making.

Evaluated user needs related to online ordering and account management systems to enhance user experience.

Maintained continuous communication with users and technical teams, ensuring alignment and development of customized solutions.

Environment: Azure DevOps Server (ADS), Team Foundation Server (TFS), Microsoft Office Suite (Word, Excel, PowerPoint), SharePoint, MS Visio, Zeplin, SQL.

Education:

Avila University, Missouri City, MO

Computer science and Management, 05/2025

Gitam University, India

Masters of Business Admistration, 06,2013

JNTU, India

Electronics and Communication Engineering .06,2010

Professional Experience:

Date of Birth: 10 August 1989

Address: 1018 Holly Field Dr, Morrisville, NC, 27560

DECLARATION:

I hereby declare that the information furnished above is true to the best of my knowledge.

Mahesh Battu

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