Customer Service After School
Resume:
Harrold Nathaniel Cannon
Gainsborough Street 5-079-***-**** **********@*****.***
OBJECTIVE
I started working after school as a laborer, I worked my way up as a Mechanical Fitter. I have had some experience in the mining industry, where I did my Comp. B Certificate. I have worked my whole life for what I wanted nothing was handed to me, I might not have the qualifications, but I do have a lot of experience, I am Passionate about what I do whether it is Steelwork, woodwork, or driving. I haven't had a lot of chances in life to get a higher learning, but if the chance presents itself, I will grab it with both hands. I have a wonderful family that is my pride and Joy in life, and it is not only for myself, but for them that I can say I do everything with passion. E D U C A T I O N — EXPERIENCE
High School Oosterland
Secunda
Mpumalanga
2005 – 2008
Grade Passed - 10
Sasol / Wood 2024 / 01 – 2 April 2025
Storeman assistant
• Assist in the day-to-day operations of the store, including customer service, inventory
management, and maintaining a clean and
organized store environment.
• Provide support to customers, answer inquiries,
and help them find the products they need.
• Receive, unpack, and label incoming merchandise, and ensure products are displayed effectively on
store shelves.
• Maintain knowledge of store product to provide
informed recommendations to customers.
• Keep the store clean and organized, including
restocking shelves and monitoring inventory
levels.
• Collaborate with the store manager and team
members to ensure efficient store operations.
2023-03 – 2023-11
Supervisor / Company Driver • Dickson • Evander
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Maintained compliance with company policies,
objectives, and communication goals.
• Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Achieved results by working with staff to meet
established targets.
• Created successful work schedules for each team
member to maintain deadlines and fully staff shifts.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize
workflows.
• Monitored workflow to improve employee time
management and increase productivity.
• Conducted routine inspections to check quality and compliance with established specifications.
• Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures. 2022 2023
Cutting Torch Operator • Evander Gold Mine • Evander
• Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
• Welded in flat, horizontal, vertical, and overhead positions.
• Completed welding projects using gas tungsten arc, gas metal arc, flux-cored arc, plasma arc, and shielded metal arc equipment.
• Prepared welding equipment to perform advanced
welding work.
• Inspected welds and checked critical measurements to meet specifications.
• Chipped off excess weld, slag, and spatter using hand tools.
• Set up and operated shielded metal arc and gas metal arc welding equipment.
• Salvaged and rebuilt parts to achieve cost savings and reduce waste.
• Collaborated with engineers and designers to create new parts and assemblies.
• Avoided warping, shrinkage, and distortion by carefully controlling welding processes.
• Inspected pieces for defects, measured, and checked with straightedges or templates for compliance with specifications.
• Cleaned material surfaces to remove dirt or excess acid using chemical solutions, wire brushes and grinders.
• Maintained safety by wearing protective equipment, staying alert and following procedures.
• Completed projects safely by closely monitoring
conditions when lighting torches and using tools.
• Detected faulty operation of equipment and defective materials and promptly resolved issues.
Jan 2020 – March 2023
Hatch man • Food Server • Roadhouse • Secunda
• Cultivated warm relationships with regular customers.
• Kept updated knowledge of menu and promotions,
recommending specific items according to preferences and food allergies.
• Participated in training and development to stay updated with company policies and procedures and improve
customer service skills.
• Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer
health and safety.
• Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
• Practiced good time management to deliver customers' prepared orders quickly and accurately.
• Addressed customer complaints quickly and
professionally to avoid negative reviews and loss of business.
• Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
• Documented orders accurately to track sales and
properly bill guests.
• Restocked supplies during downtime to continue
meeting customer demand for products and services.
• Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
• Answered customers' questions, recommended items, and recorded order information.
• Processed orders and sent to kitchen employees for preparation.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
August 2018 – September 2018 (Shutdown on Sasol
Secunda)
Mechanical Fitter • LTA • Secunda
• Dismantled and reassembled delicate mechanisms.
• Reviewed finished equipment for accurate fit and assembly.
• Checked instruments for accuracy and calibrated to specifications.
• Performed onsite maintenance and repair work.
• Identified potential issues and spoke with supervisors to immediately determine best methods for remediation.
• Ran performance tests and operated various control equipment.
• Checked proper fitting and assembly of parts and piping for project.
• Thoroughly read and comprehended blueprints in order to understand how installation was to be performed.
• Connected pipes through caulking, gluing and welding.
• Frequently diagnosed mechanical problems and
determined how to correct issues.
• Identified mechanical problems and determined best solutions for correction.
• Operated variety of tools and equipment to complete mechanical repairs.
August 2017 – September 2017 (Shutdown on Sasol
Secunda)
Mechanical Fitter • Kentz Global • Secunda
• Dismantled and reassembled delicate mechanisms.
• Reviewed finished equipment for accurate fit and assembly.
• Checked instruments for accuracy and calibrated to specifications.
• Performed onsite maintenance and repair work.
• Identified potential issues and spoke with supervisors to immediately determine best methods for remediation.
• Ran performance tests and operated various control equipment.
• Safely operated machinery to avoid injuries and
accidents and encouraged others to do same.
• Checked proper fitting and assembly of parts and piping for project.
• Thoroughly read and comprehended blueprints in order to understand how installation was to be performed.
• Carefully reviewed project blueprints before starting work and addressed any concerns with supervisors.
• Connected pipes through caulking, gluing and welding.
• Frequently diagnosed mechanical problems and
determined how to correct issues.
• Coordinated with other engineering professionals to coordinate operation of mechanical systems.
• Coordinated installation of systems, machinery, and components.
• Conducted root cause analysis to identify source of mechanical system malfunctions.
• Identified mechanical problems and determined best solutions for correction.
K E Y S K I L L S — COMMUNICATION
Team Building
Strategic Planning
Problem-Solving
Planning And Coordination
I Know a lot of people say that they are Honest and Hardworking, so I promise you I’m not going to tell you that.
What I am going to tell you is that I am a straightforward person, what you see is what you get, I will give you my all, if given a chance. Like I said I have not had everything handed to me in life. And that is why I will be a good asset for any Company, because I Walked a tough road and I know what is important in life. REFERENCES
[ Available on Request]
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