Customer Service Behavior Technician
Resume:
Rhoshaunda Wilson
Behavior techcian
Lansing, MI 48915
******.*********@*****.***
Authorized to work in the US for any employer
Work Experience
Assistant House Manager
McBride Quality Care Services INC - Mount Pleasant, MI April 2022 to Present
Train employees assist with the total care for clients,take them on outting, dr appt ect. Help them find enjoyment in everyday living
Behavior Technician
Aba insight
December 2019 to April 2022
Ran program created by the BCBA assisted with toileting, prepared their breakfast an lunch Housekeeping
Kellogg Hotel - East Lansing, MI
September 2014 to September 2015
Maintain hotel rooms per company standards
• Ability to adjust workload based on guest demands
• Consistently complete daily task list and other assignments as given Childcare Provider
Keith Banks - Lansing, MI
April 2005 to November 2008
Responsible for daily care of 3-5 toddlers
• Work daily on ABC's. 123's color recognition, shapes
• Weekly trips to public places to work on approved and disapproved behaviors
• Next best thing to mom, including lots of love
Childcare Provider
Ron Banks - Lansing, MI
January 2000 to June 2006
Responsible for daily care of 3-5 toddlers
• Work daily on ABC's, 123's color recognition, shapes
• Weekly trips to public places to work on approved and disapproved behaviors
• Next best thing to mom, including lots of love
Cashier/Customer Service
Rite Aid - Lansing, MI
February 2003 to August 2004
Responsibilities
Handle purchase transaction. Stock shelves. Count draw down at end of shift. Accomplishments
Always pleasant interactions with customers.
Skills Used
Communicating with customers, assisting them to find certain items. Education
Medical Assistant
Career Quest Learning Center - Lansing, MI
September 2009 to June 2010
Skills
• Organizational skills
• Event planning
• Personal assistant experience
• Customer service
• Time management
Additional Information
PROFESSIONAL SKILLS:
• Phlebotomy • Vitals
• EKG/ECG • Injections
• Compassionate • ICD9/CPT
• Medical Office Systems • Medical Billing
• Electronic Medical Records • Venipuncture/Lab Processing
• Introduction to Microsoft Word • Spring Charts EHR Adv. Training
• Medical Coding • Vitals, EKG, and OSHA
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