Project Manager Scrum Master
Resume:
Page *
Internal
Chima Nzeamalu - Project Manager
Scrum Master
Lagos, Nigeria
*************@*****.***
https://www.linkedin.com/in/chima-
nzeamalu-54b472104/
Professional Profile
Accomplished Project Manager and Scrum Master with extensive experience in ERP implementation, advanced project management, and IT consulting. Proven track record of collaborating with leading management consulting, financial, and technology service firms to drive successful project outcomes. Skilled in business/software process modeling, IT strategy implementation, agile/scrum methodologies, and project coordination. Adept at managing cross-functional teams, stakeholder engagement, and delivering high-quality projects on time and within budget. Demonstrated expertise in leveraging a variety of project management tools and technologies to enhance productivity and achieve targeted results. Recognized for strong leadership, analytical thinking, problem-solving abilities, and a commitment to continuous improvement.
Skills/Proficiencies
Project Scope, Planning, & Prioritizing Resource Requirements & Management Scheduling, Organizing,
& Time Management Project Requirements Gathering & Analysis Oral & Written Communication Skills Milestone Development & Deliverables Tracking Team Leadership & Cross-Functional Team Collaboration Best Practices in Project Management Methodology Analytical Thinking, Problem Solving,
& Attention to Detail Microsoft: Project, Word, Excel, Slack, PowerPoint, Access, Git, Primavera P6, Jira, Trello, Figma, Python, JavaScript, C.
Career Summary
October 2023 – Present PriceWaterhouse Coopers (PWC) Senior Associate Project Manager Project
Overview:
1. MTN CCaaS Project
2. MTN-ORACLE ULA Exit Project
3. eTranzact Switch Implementation Project
4. Deployment of an IGRC Solution for Leadway
Responsibilities:
1. I plan and schedule project tasks, ensuring resources are allocated effectively. 2. I lead and support my team, conducting meetings and resolving conflicts. 3. I communicate regularly with stakeholders, providing updates and addressing concerns. 4. I identify potential risks and develop strategies to mitigate them. 5. I analyze data to inform decisions, create reports, and suggest improvements. 6. I document requirements, processes, and solutions, ensuring accuracy and clarity. 7. I test solutions, coordinate with developers, and resolve any issues that arise. Page 2
Internal
May 2023 – September 2023 Arca Payments Limited
Project Manager Scrum Master
Project Overview:
1. Agency Banking Project – ARCA MONEY
2. ERP Implementation Project
3. FlutterWave Card Issuing Project
4. Lotus Bank Card Issuing Project
5. MoneeyApp Card Issuing Project
6. Rex MFB Card Issuing Project
Responsibilities:
1. Served as Scrum Master for Agile teams during ERP implementations, facilitating daily stand-ups, sprint planning, sprint reviews, and retrospectives. 2. Guided and coached the development team on Agile principles and ERP best practices. 3. Collaborated with product owners and stakeholders to define ERP project scope, objectives, and deliverables.
4. Developed and maintained ERP project timelines, managing dependencies, risks, and issues. 5. Fostered a collaborative work environment, promoting effective communication and continuous improvement in ERP projects.
6. Removed obstacles that impeded ERP team progress, ensuring a smooth workflow. 7. Conducted ERP project status meetings and provided timely updates to stakeholders. 8. Refined Agile processes to enhance team productivity and ERP project delivery. 9. Supported ERP project documentation, including sprint backlogs, user stories, and project plans. Key Achievements:
1. Successfully moved ERP projects to Control Pilot and signed off for Go-live. 2. Chaired ERP-related project phases to Live Environment for UATs within three weeks. 3. Received recognition and board vote of confidence for closing out ERP-related projects. November 2019 – April 2023 The Concept Group
IT Project Manager Scrum Master
Project Overview:
1. Deployment of a 4-in-1 ERP system handling Credit Management, HR/Self Services/Intranet, Treasury, Client Services.
2. Full customization and implementation of Zoho CRM. 3. Implementation of Freshdesk Omni Channel.
4. EnCollect Project Deployment.
Key Responsibilities:
1. Actively followed through with the development team on ERP implementation and software updates.
2. Tracked ERP project performance and progress using PM tools, ensuring delivery within schedule, budget, and scope.
3. Coordinated the communication plan and managed expectations from internal and external stakeholders.
4. Documented BRDs, FRDs, sprint reports, project status reports, project plans, and trackers for ERP projects.
5. Provided core support via the IT PMO for monitoring and control of all strategic ERP projects. 6. Managed end-to-end execution of marketing campaigns, including digital marketing, content creation, social media, and email marketing for ERP rollouts. 7. Monitored campaign performance, analyzed data, and made data-driven decisions to optimize ERP marketing efforts.
Page 3
Internal
Key Achievements:
1. Successfully managed the ERP development team for on-schedule delivery of 13 core modules that passed UATs.
2. Achieved 100% adoption of the Rosabon ERP for all business processes, leading to full automation. 3. Saved up to 80 million in costs by gaining management's confidence in the ERP project. 4. Managed the implementation and customization of Zoho CRM to project Go-live. 5. Set up and adapted the Freshdesk platform for customer service optimization. October 2018 – October,2019 National Youth Service Corps (Kano State Polytechnic). Ass. Lecturer Department of Mechanical Engineering. Educational Qualifications
PGD Business Administration
National Open University of Nigeria
2024
HND Metallurgical Engineering (Distinction)
Yaba College of Technology, Nigeria
2018
Diploma Metallurgical Engineering (Upper Credit)
Yaba College of Technology, Nigeria
2013
Professional Qualifications/Trainings
PROFESSIONAL SCRUM MASTER (PSM) 2022
FOUNDATIONAL CERTIFICATION IN AGILE SCRUM (FCAS) 2022 UDEMY – AGILE & SCRUM CERTIFICATION COURSE 2022
AWS CLOUD PRACTICTIONER CERTIFIED 2021
MICROSOFT AZURE FUNDAMENTALS CERTIFICATION 2021
ITIL 4 FOUNDATION TRAINING CERTIFICATION 2021
SIX SIGMA WHITE AND GREEN BELT CERTIFIED 2021
LINKEDIN PROJECT MANAGEMENT FOUNDATIONS (PMI) 2020 ADVANCED PRIMAVERA P6 TRAINING CERTIFICATION 2020
Achievements and Awards
• D.K.O Award of Academic Excellence 2019
• Prestigious Award of Service as Ass. Gen. Secretary of NDLEA CDS 2019
• Best Graduating Student at the Department of Metallurgical Engineering 2018
Contact this candidate