Customer Service Sales Associate

Tenneh Corneh

*** ********* *** ****** **, ***** 862-***-**** ******.******@*****.***

WORK EXPERIENCE

H&M — sales associate

Loft — sales associate

Issae African international trading — Supervisor, Cashier 06/2019 to 04/2021, Elizabeth, NJ

Responsible for customer service and merchandising duties on the sales oor of H&M stores. Arrange garments attractively on racks and shelves, locate merchandise for shoppers, ring up customer purchases, and operate cash registers

11/2017 to 06/2018, Elizabeth,NJ

Serves customers by helping them select products.

Drives sales through engagement of customers, suggestive selling, and sharing product knowledge. Greets and receives customers in a welcoming manner. Responds to customers’ questions.

Directs customers by escorting them to racks and counters. Provides outstanding customer service.

Documents sales by creating or updating customer pro le records. Manages nancial transactions.

Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards. Alerts management of potential security issues.

Assists with inventory, including receiving and stocking merchandise. Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest. 03/2015 to 09/2017, Newark, NJ

Ask customers about their needs and help them in making purchases. Escort customers to the appropriate aisle or shelve in order to assist with purchasing decisions. Provide excellent customer service.

Ensure the store is clean, safe and in order.

Stock and replace products to avoid any damages.

Keep shelves fully stocked with fresh products.

EDUCATION

Newark Prep Charter School — High School Diploma

Prepare store displays and ensure that products are accurately labeled. Order out of stock products.

Process customer orders and payments.

Discard expired items and place near expiry items on special promotions. 09/2012 to 06/2016

Contact this candidate