Customer Experience Service
Resume:
Antwon Jones
Saint Petersburg, FL *****
**************@*****.***
Willing to relocate: Anywhere
Work Experience
Cashier
Golf port liquor - Gulfport, FL
February 2014 to Present
• Provides a positive customer experience with fair, friendly, and courteous service.
• Registers sales on a cash register by scanning items, itemizing and totaling customers’ purchases.
• Resolves customer issues and answers questions.
• Bags purchases if needed.
• Processes return transactions.
• Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items; and operating a cash register.
• Enters price changes by referring to price sheets and special sale bulletins.
• Discounts purchases by redeeming coupons.
• Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers.
• Verifies credit acceptance by reviewing and recording driver’s license number; and operating credit card authorization systems.
• Balances cash drawer by counting cash at beginning and end of work shift.
• Provides pricing information by answering questions.
• Maintains checkout operations by following policies and procedures and reporting needed changes.
• Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
• Contributes to team effort by accomplishing related results as needed. Dishwasher
Renaissance Vinoy Resort and Golf Club - Saint Petersburg, FL March 2012 to May 2020
Dishwasher Job Responsibilities:
• Maintains a clean kitchen, properly washes and sorts soiled dishes, and preps foods as needed. Keeps dish area free of clutter and organized.
• Sets up dish stations, including dish machines and sinks.
• Maintains clean / dry floors throughout the shift.
• Properly washes, stacks, and stores china, glassware, silverware, cookware, and storage containers.
• Changes water of machines and sinks every two hours, or more often as required by business levels, and properly uses chemical dilutions set by EcoLab.
• Assists in the timely storing of food deliveries.
• Maintains trash cans throughout shift and removes full trashcans and boxes at the end of each shift.
• Maintains the dry storage area and the organization of storage shelves.
• Follows the posted daily dish cleaning duties.
• Assists in food prep and any other duties set forth or requested by the chef as needed. Education
High school diploma
Skills
• Sanitation
• Customer service
• Management
• Cashiering
• Cash Handling
• Kitchen Experience
• Food Safety
• Pricing
• Cleaning Experience
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