Customer Service Representative

STEFAN RANGER

**** *. ******** **** # ***, Coral Springs, FL 33071 954-***-****

**************@*****.***

PROFESSIONAL SUMMARY

Dedicated Customer Service Representative motivated to maintain customer's satisfaction and contribute to company success. Handle customer's inquiries, complaints and stay clam under pressure.

HIGHLIGHT

Ability to work independently and be part of a team

Provide a high standard of customer service

Make sure all shift tasks are complete in a timely manner

PROFESSIONAL EXPERIENCE

10/2023-Current Swissport Ft. Lauderdale, FL

Ramp Agent

Loading and unloading luggage from aircraft

Perform cabin maintenance tasks to ensure the smooth operation and timely departure of aircraft

Guiding aircraft to and from gates and reversing them for take-off

Placing chocks and cones around aircraft for safety

Deliver passenger baggage to the claim area and unload baggage onto the conveyor system

Comply with all airport authority and carrier security requirements, including adhering to Swissport Standard Operating Procedures

06/2023-11/2023 Publix Supermarket Coral Springs, FL

Deli Clerk

Ensuring proper storage of all products in cooler/freezer/deli

Filling, stocking, and rotating all foods in the display cases to ensure freshness

Preparing food according to customers’ requests

Providing customer services by answering questions regarding items for purchase

Making sure the deli is clean at all times

01/2019-03/2023 Boucher Brother Ft. Lauderdale, FL

Operation Manager / Beach Attendant

Providing excellent customer service to beachgoers by greeting and assisting them in a friendly manner

Performing routine equipment maintenance such as cleaning and storing beach chairs, umbrellas, and other rental equipment

Monitor the beach for safety hazards such as rip currents, jellyfish, and sharp objects

Assist in emergency situations such as lost children, injuries, and water rescues

EDUCATION

Coral Springs High School Coral Springs, FL

High School Diploma 2018

REFERENCES AVAILABLE UPON REQUEST

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