Customer Service Entry Level

Pashupati Mainali

Fairfield, OH

An entry level position in the field of Business Accounting.

Authorized to work in the US for any employer

Work Experience

Adult Daycare Manager

Americare healthcare service inc.

-April 2020 to Present

Overall management of adult daycare service open to close.

Relation with the clients and family members for the close communication and theirs needs.

Monitoring base initial assessment and healthcare needs.

Planning on trips and tour indoor and outdoor.

Creating a plans and work with the aides and employes.

Activity for daycare clients and community service.

Client Relationship Consultant/ Banker

U.S. Bank - Fairfield, OH

- November 2019 to April 2020

• Client Relationship Consultants build relationships with customers by meeting face to face

• Strong client relationships are based on trust, assessing and attending to customers' banking needs,

• Obtaining and processing customer and account information,

• Educating clients on available deposit and loan products and services, and

• Recommending financial solutions based on each customer's unique goals and needs

money and cards hand

Dealer at Jack Casino –

Cincinnati, OH

-July 2015 to November 2019

• Pay out wins and collect losses as each game requires.

• Analyze customer play for cheating, scams and other suspicious play.

• Provide excellent customer service by answering customer questions and requests.

• Assume responsibility for the control and integrity of the table game, ensuring guests are having a

favorable gaming experience.

• CPR Certified

Education

Associate of Applied Business - A.A.B. Finished in Business Accounting

Cincinnati State Technical and Community College - Cincinnati, OH

Skills

• Proficient in Word, Excel, Windows and familiar with PowerPoint, Access.

Recognized excellence in Customer Service and Support.

Completed over 35 credit hours of core coursework with a 3.5 GPA.

• Microsoft Office, (9 years)

• QuickBooks (1 year)

• Customer Service

• Series 6

Certifications/Licenses

advance computer

2009 to Present

Assessments

Accounting: Basic Principles — Completed

October 2019

Preparing financial records according to federal policies.

Full results: https://share.indeedassessments.com/

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Accounting Skills: Bookkeeping — Proficient

January 2020

Calculating and determining the accuracy of financial data.

Full results: https://share.indeedassessments.com/

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Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued

development in any professional field

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