LORENA A. CARREON
**** ***** ****** ****. **** **28 Las Vegas, Nevada 89121
DOB: May 16, 1988
Mobile No. 702-***-****
Email: ******.********@*****.***
I am a responsible and dedicated individual who has the ability to collaborate effectively with others and learn rapidly. Aiming to use my knowledge and expertise to effectively work in your company.
PROFESSIONAL EXPERIENCE
RESORTS WORLD LAS VEGAS
Luxury Dining Server
January 11, 2024 – Present
Provide room service to guests, including food and beverage delivery, and ensure exceptional customer service.
Possess a thorough understanding of the menu, including the proper serving and presentation techniques for each dish.
Proactively identifying and addressing guest requirements and concerns.
Carrying out managerial tasks, clearing tables, and assisting with table setup.
RESORTS WORLD LAS VEGAS
VIP In-room Dining Bus Runner
June 10, 2021 – January 10, 2024
Ensure guests have a high-quality dining experience by providing all necessary utensils and condiments for their in-room dining order.
Have knowledge of the Menu and how dishes are supposed to be served and presented.
Ensure quality of food preparation, and presentation meets department standards before sending to the room.
Maintain a clean, sanitized and organized work area.
Banquet Server (Seasonal)
Provide table setup, food and beverage service, and a seamless, professional dining experience. Our services include greeting guests, order taking, dish delivery, drink replenishment, and maintaining event cleanliness. This requires significant teamwork and meticulous attention to detail.
Resorts World Las Vegas
-Christmas 2022
-Convention 2024
Caesars Palace
-New Year’s Eve 2024
-Super bowl 2025
HMS HOST
A leading provider of food and beverage offerings in nearly 120 airports worldwide and 99 motorways in North America.
Team Lead/Trainer (Pret A Manger)
October 10, 2018 – June 09, 2021
In charge of training new team members, delegating of work, overseeing progress towards reaching team goals.
Dealing with everything from food preparation such as sandwiches, salads, desserts and hot items to serving customers.
Effective cash handler. Maintain cash control over register drawer and verify amounts are correct.
preparing and serving a variety of coffee drinks, along with pastries and cookies.
WALMART SUPERCENTER
A multinational retail corporation that operates a chain of hypermarkets, discount department stores and grocery stores.
Deli Associate
November 19, 2016 – October 10, 2018
• Made sandwiches and salads from deli items according to customers instructions
• Cooked food for the hotcase
• Picked, packed and weigh chosen items on hot case and ring them up. Sliced meat and cheese and weigh in a considerate manner
• Used equipments such as fryer, rotisserrie oven and meat and cheese slicer
SPEED REFUND TAX SERVICES
Tax Preparer ( Seasonal)
January, 2016 – Present
• helps clients to file taxes and ensure the accuracy of various tax forms
• managing communications between clients and tax authorities
MILLENNIUM COMPUTER TECHNOLOGY CORPORATION
Provides value-added distribution of high-volume products such as computer components, computer systems and consumer electronic products.
Account Receivables Analyst
June 2009 – Dec 2015
Monitored and Reconciled account receivables per Customer
Called and confirmed collections per customer on ARs due, past due and overdue
Recommend accounts for endorsement to collection agents
SKILLS
• Excellent customer service skills
• Good interpersonal skills to deal efficiently with patrons, coworkers and general public
• Professional appearance and manners
• Ready to work in varied shifts, including weekends and holidays
• MS Office 97, 2000, XP Professional (Word, Excel, PowerPoint) and Micros
CHARACTER REFERENCES
Eli Kim
Senior Manager – In-room dining RWLV
Rebecca Marra
General Manager – Crossroads
Donna Faye Lono
Department Manager - Deli Walmart
EDUCATIONAL BACKGROUND
Bachelor of Arts in Mathematics
University of Caloocan City
Tulip St., Area C, Camarin, Caloocan City, Philippines
Year Graduated – April 2009