Table Games Game

JB JAMYE BERRY

Henderson, NV ***** 313-***-**** **********@*****.***

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PROFESSIONAL

SUMMARY

TABLE GAMES SUPERVISOR Diligent and focused on the timely, quality completion of all areas of employment Detail-oriented Table Games Supervisor with 20+ years' experience supervising dealers on blackjack, craps, roulette, baccarat and all carnival games. Demonstrates the ability to communicate effectively with managers, table games dealers and customers. Achieves results with accuracy and precision. Responds quickly to new instructions, situations, methods and procedures. Works well under pressure and time constraints within high-volume environments. Respect for compliance in all regulated environments.

SKILLS Tools and Technologies: MS Office Suite: Word, Excel, PowerPoint, Outlook

WORK HISTORY TABLE GAMES SUPERVISOR 12/2009 to 08/2020 Aria Resorts Casino

Luxury resort and casino part of the Las Vegas strip, Supervise and maintain table game dealers on known games

Supervise table games and ensure fair and accurate transactions take place between the customer and table game dealer

Assist in resolving game disputes according to game and company rules Coordinate across the table game floor to provide efficient staffing of all games

Develop effective training programs for table games dealers Supervise efficient working of all gaming areas and manage opening and closing of all table games for dealers and perform regular inspection of all card decks

Maintain, analyze, and record all losses and bet amounts and administer accuracy of all payouts to customers

Resolve all queries from customers and prepare paperwork for all processes

Assist transfer transactions from cashiers to customers and administer all game shifts

Participate in all staff meetings providing input for improvements and evaluation of the table games

Maintain daily communication with table games managers and other department personnel

Trained employees in procedures, compliance standards and strategies for accomplishing objectives.

Watched closely to catch errors and notified surveillance of irregularities. TABLE GAMES SUPERVISOR 08/2009 to 11/2009

FireKeepers Casino and Hotel

Luxury casino and hotel operated by the Nottawaseppi Huron Band of Potawatomi, Supervise and maintain table game dealers on known games Supervise table games and ensure fair and accurate transactions take place between the customer and table game dealer

Assist in resolving game disputes according to game and company rules Coordinate across the table game floor to provide efficient staffing of all games

Develop effective training programs for table games dealers Supervise efficient working of all gaming areas and manage opening and closing of all table games for dealers and perform regular inspection of all card decks

Maintain, analyze, and record all losses and bet amounts and administer accuracy of all payouts to customers

Resolve all queries from customers and prepare paperwork for all processes

Assist transfer transactions from cashiers to customers and administer all game shifts

Participate in all staff meetings providing input for improvements and evaluation of the table games

Maintain daily communication with table games managers and other department personnel

PIT SUPERVISOR 06/2005 to 01/2009

Motor City Casino Hotel

Detroit luxury casino, hotel, conference, and banquet hall TABLE GAMES SUPERVISOR 11/2000 to 06/2005

Greektown Casino, Casino

Supervise and maintain table game dealers on known games Supervise table games and ensure fair and accurate transactions take place between the customer and table game dealer

Assist in resolving game disputes according to game and company rules Coordinate across the table game floor to provide efficient staffing of all games

Develop effective training programs for table games dealers Supervise efficient working of all gaming areas and manage opening and closing of all table games for dealers and perform regular inspection of all card decks

Maintain, analyze, and record all losses and bet amounts and administer accuracy of all payouts to customers

Resolve all queries from customers and prepare paperwork for all processes

Assist transfer transactions from cashiers to customers and administer all game shifts

Participate in all staff meetings providing input for improvements and evaluation of the table games

Maintain daily communication with table games managers and other department personnel

Assisted with writing gaming manuals for craps and blackjack Trained new table game dealers on craps, blackjack and carnival games,

-Hotel in Detroit is one of three casino resort hotels in the city TABLE GAMES SUPERVISOR 11/1999 to 11/2000

Motor City Casino And Hotel

Supervise and maintain table game dealers on known games Supervise table games and ensure fair and accurate transactions take place between the customer and table game dealer

Assist in resolving game disputes according to game and company rules Coordinate across the table game floor to provide efficient staffing of all games

Develop effective training programs for table games dealers Supervise efficient working of all gaming areas and manage opening and closing of all table games for dealers and perform regular inspection of all card decks

Maintain, analyze, and record all losses and bet amounts and administer accuracy of all payouts to customers

Resolve all queries from customers and prepare paperwork for all processes

Assist transfer transactions from cashiers to customers and administer all game shifts

Participate in all staff meetings providing input for improvements and evaluation of the table games

Maintain daily communication with table games managers and other department personnel, Detroit luxury casino, hotel, conference, and banquet hall

Table Games Dealer

Administer known games to customers

Provide optimal level services to all customers and ensure compliance to all casino policies and procedures

Administer all payoff transactions and assist to collect all bets and evaluate all amounts placed on the table

Ensure compliance to all departmental policies and procedures and maintain knowledge of customer rules for various games Evaluate all game chip count for all table games and assist supervisor with all irregularities and maintain security of all games Administer all losing and winning bets according to required rules and procedures and maintain records of all cash transactions Ensure accurate and efficient dealing of required table games and ensure all game procedures for variation table games meet company policies Monitor and maintain record of all received wagers from customers and manage all game outcomes

TABLE GAMES DEALER 10/1994 to 10/1999

Harrah's Casino

Chicagoland luxury casino and hotel

Administer known games to customers

Provide optimal level services to all customers and ensure compliance to all casino policies and procedures

Administer all payoff transactions and assist to collect all bets and evaluate all amounts placed on the table

Ensure compliance to all departmental policies and procedures and maintain knowledge of customer rules for various games Evaluate all game chip count for all table games and assist supervisor with all irregularities and maintain security of all games Administer all losing and winning bets according to required rules and procedures and maintain records of all cash transactions Ensure accurate and efficient dealing of required table games and ensure all game procedures for variation table games meet company policies Monitor and maintain record of all received wagers from customers and manage all game outcomes

CERTIFICATIONS Certified in CPR and FEMA ICS 100, OSHA forklift certification

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