Data Analytics Development Intern

Sirinda Leesuravanich

**********@*****.*** • +1-214-***-**** • LinkedIn • Chicago, IL

EDUCATION

THE UNIVERSITY OF CHICAGO Chicago, IL

Master’s program in Applied Data Science, GPAX: 4.00 December 13rd, 2025 (Expected) Relevant Coursework: Statistical Models, Leadership and Consulting, Big Data and Cloud Computing Academic Projects

• MS-ADS Summer 2024 Hackathon – 3rd Place

Developed a Retrieval-Augmented Generation (RAG) system using Langchain, OpenAI API, Datastax Astra, NLTK, and Streamlit to efficiently extract and synthesize multimodal academic paper data (text, images, tables, and figures). CHULALONGKORN UNIVERSITY Bangkok, Thailand

Bachelor of Industrial Engineering, First Class Honors, GPAX: 3.76 July 25th, 2022 Relevant Coursework: Operations Research, Cognitive Ergonomics, Risk Management, AI for Engineer, Data Warehouse and BI System, Simulation Programming, Cost Analysis and Budgeting Academic Projects

• Collaboration with Tokyo Institute of Technology: Smart Dairy Farming Engagement Analytics Conducted analysis involving questionnaire design with a seven-point Likert scale, pilot testing, and Smart-PLS 3.3.5 analysis

(including Cronbach's alpha and composite reliability) and utilized PLS-SEM and path coefficient analysis (α = 0.10, one-tailed test) to highlight the significant impact of reputation and connection on attitude and intention to engage in agriculture.

• Coffee Shop Advanced Menu/Space Analytics

Utilized Tableau Prep to prepare and organize data, Power Designer, Microsoft SQL Server Management Studio create a data warehouse, Tableau Desktop to design an interactive dashboard, and RapidMiner to develop advanced data analytics models for a coffee shop, highlighting food costs, menu item popularity, and redesigning the customer space for a projected 28% decrease in costs and increased customer satisfaction.

• Book Rental System

Designed and created a book rental business platform using SQL, PHP, and HTML, projected to enhance user convenience and efficiency by reducing book search and checkout times by up to 30% compared to traditional methods. EXPERIENCE

URBAN MOBILITY TECH CO. LTD (MuvMi) Bangkok, Thailand Senior Data Analyst January 2024 – May 2024

• Streamlined control room operations by surveying tasks, analyzing work processes to reduce time-consuming and complex tasks, and redistributing non-core responsibilities; set KPIs and developed dashboards to track operational performance, increasing control room capacity from 500 to 850 drivers.

• Classified key customer request patterns, developed workflows in alignment with all related teams, performed user research to ensure a positive user experience, and implemented a Line OA rich menu with rich messaging and auto-responses, resulting in a 30% reduction in customer service costs.

Data Analyst July 2022 – January 2024

• Conducted EDA and implemented case study sampling technique to investigate the root cause of estimated time of arrival (ETA) inaccuracy, leveraging Python libraries to identify factors including traffic congestion, driver behavior, sudden route changes, historical data inaccuracies, and collaborated with Product team to develop a new algorithm to reduce ETA inaccuracy, ensuring 85% of trips had an inaccuracy of less than 5 minutes.

• Collaborated with the business and marketing teams to analyze factors contributing to customer churn and design targeted marketing campaigns resulting in a 30% reduction in churn rate.

• Conducted case study sampling to determine factors leading to low driver efficiency, analyzed data using Python to identify driver misconduct, deteriorated batteries, and poor charging algorithms as root causes; delegated action items to related teams resulting in an average efficiency increase from 60% to 80%. THAI BEVERAGE LOGISTICS CO. LTD Bangkok, Thailand

Industrial Engineer Internship June 2021 – July 2021

• Developed end-user simulations to compare manual and auto-routing costs, time and distance traveled, mapping errors, and redirection capabilities, recommending using cost-saving instead of the shortest route to address the identified issues. LEADERSHIP & ACTIVITIES

COVID SELF CHECK Bangkok, Thailand

Volunteer in System Development Core Team August 2021 – September 2021

• Analyzed and cleaned daily patient data reports during a COVID-19 self-check project by Chulalongkorn University and IFMSA, collecting data reports from remote monitoring teams and classifying patient’s follow-up plans, assisting more than 2000 covid-19 patients.

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