Call Center Insurance Agent

Donna Corbin

Belton, TX *****

***************@*****.***

+1-254-***-****

Willing to relocate: Anywhere

Work Experience

Provider Services Specialist

Baylor Scott and White Health-Temple, TX

January 2023 to May 2023

Provided assistance to providers calling in with questions about payment of claims. Call center setting remote/hybrid

Licensed Insurance Agent

e-Telequote Insurance

March 2022 to May 2022

Sold Medicare products in call center setting

Unemployed taking care of family member

September 2021 to March 2022

Licensed Insurance Agent

Everise-McGregor-TX

April 2020 to September 2021

Sold Medicare products in a call center setting

Licensed Life and Health Insurance Agent

Teleperformance-Killeen, TX

August 2019 to April 2020

Medicare Advantage and Supplement plans

Patient Service Representative

Baylor Scott and White Mammography-Temple, TX

January 2016 to July 2018

Transcribe doctors orders, use multi line phone, data entry, set up diagnostic testing, return appointments, assisted with patients during radiological exams Education

GED in General Studies

Belton High School - Belton Lake, TX

August 1978 to May 1982

Skills

• Medical Terminology

• Life Insurance

• Medicare

• Typing

• Sales

• Clerical Experience

• Insurance Sales

• Communication skills

• Front Desk

• Computer skills

• Medical Records

• Call Center

• Front Office

• Telemarketing

• Office machinary, multi line phones, computers (10+ years)

• Health Insurance

• Windows

• Microsoft Office

• Microsoft Excel

• Customer Service

• Microsoft Word

• Microsoft Outlook

• Phone etiquette

• Hospital

Certifications and Licenses

Insurance Producer License

Life & Health Insurance License

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