Quality Control Assistant Manager
Resume:
Khaaliq J. Fields-Monroe
Powder Springs, GA 30127
********@*****.***
Summary
I am seeking new professional challenges that offer opportunities for growth and advancement. My background encompasses operations professionalism with over 6 years of experience in management and warehouse procedures, focused on enhancing customer satisfaction and team performance.
Work Experience
Starbucks
Shift Supervisor / Assistant Manager, Night Operations 2017 - 2023
- Guided nightly operations to ensure superior service and compliance with quality control standards.
- Developed and implemented training programs for staff, leading to improved associates' performance and morale.
- Established inventory control processes that reduced waste and enhanced operational efficiency.
- Collaborated with management to analyze performance metrics, resulting in actionable recommendations for continuous improvement.
- Ensured adherence to safety protocols, fostering a culture of safety among staff.
Various Warehouses/Train Yards
Material Handler / Groundman / Hostler Operator
2017 - 2023
- Operated hostler equipment to move and position rail cars within the yard, ensuring efficient train assembly and disassembly.
- Conducted inspections of rail cars and equipment for safety and compliance, identifying and addressing maintenance needs.
- Managed material handling for products weighing up to 80 pounds, maintaining compliance with safety regulations.
- Coordinated with team members to streamline processes and improve productivity within the fulfillment environment.
- Assisted in the training of new associates on safety procedures and operational standards, contributing to a knowledgeable workforce.
- Developed communication channels within the team to facilitate teamwork and improve operational outcomes.
- Maintained accurate records of inventory and operations data, contributing to decision-making and process improvements.
- Collaborated with dispatch teams to ensure timely movement of rail cars and adherence to scheduling requirements.
- Engaged in problem-solving to address operational challenges and enhance overall efficiency.
---
Education
High School Diploma
Fort Meade Senior High
Fort Meade, MD
2016 Graduate
---
Additional Information
Languages: English
Skills: Team Leadership, Inventory Management, Safety Compliance, Process Improvement, Customer Service, Analytical Thinking
Achievements: Employee of the Month (Starbucks)
Contact this candidate