Data Entry Administrative Assistant
Resume:
SKULL AVE Jan **** - Present
R and G HOME PRESERVATION Jul 2014 - Jan 2017
FLORIDA FIVE Star Jun 2012 - Nov 2015
GINA DUNNING
Administrative Assistant Calendar Management Time Management 812-***-**** • *****************@*****.*** • Austin, Indiana, 47102 https://www.linkedin.com/in/gina-dunning-28846b2a0? utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=android_app SUMMARY
**Strategic Administrative Specialist** with 10+ years in virtual and administrative support. Expertise in Calendar Management, Time Management, and Data Entry, enhancing operational efficiency and workflow. Proven track record in multitasking and problem-solving, contributing to significant productivity gains. Dependable and methodical, ensuring seamless communication and organization. Concrete and meticulous approach drives focused and strategic execution, aligning with dynamic and fast-paced environments. SKILLS
Active Listening Adaptability Attention to Detail Calendar Management Multitasking Organization Problem-Solving Rapport Building Time Management Customer Support Data Entry Multitasking Office Management Certified Administrative Professional Administrative Functions KEY ACHIEVEMENTS
Customer Retention and Satisfaction: Enhanced customer retention by 15% at R and G HOME PRESERVATION through effective communication and support, demonstrating adaptability and active listening. Workflow Efficiency and Task Management: Improved workflow efficiency by 10% at FLORIDA FIVE Star through strategic task management, showcasing organization and time management skills. Productivity and Multitasking Excellence: Increased team productivity by 20% at SKULL AVE by excelling in multitasking and problem-solving, highlighting attention to detail and adaptability. EXPERIENCE
Administrative Assistant Virtual Support
Providing comprehensive administrative support at SKULL AVE, a dynamic company known for its innovative solutions, ensuring seamless operations through meticulous organization and strategic communication. Manage executive calendars and coordinate communication to enhance operational efficiency. Maintain and organize filing systems, ensuring easy access and confidentiality of information. Demonstrate attention to detail and confidentiality in all administrative tasks. Facilitate communication across departments, fostering a dependable and methodical work environment. Customer Service Representative Virtual Support
Served as a customer service representative at R and G HOME PRESERVATION, a company dedicated to home maintenance and preservation, providing exceptional support and resolving customer inquiries with empathy and adaptability. Provided phone support and customer service, utilizing active listening to address customer needs. Resolved conflicts and handled difficult situations with patience, ensuring customer satisfaction. Adapted to various customer service scenarios, demonstrating empathy and resourcefulness. Virtual Assistant
Operated as a virtual assistant for FLORIDA FIVE, a company specializing in diverse business solutions, managing digital communication and administrative tasks with precision and adaptability. From Sinclair Community College
Scientifically validated by Trudy
Managed emails and scheduled calendars, enhancing time management and organizational efficiency. Performed data entry and maintained databases with meticulous attention to detail. Adapted to various tasks including social media posting and basic website maintenance. Demonstrated technical competency and the ability to work independently in a virtual environment. PERSONALITY STRENGTHS
Conventional
Adheres to established processes and
methods
Planful
Structured, meticulous, and
achievement-oriented
Collaborative
Relationship builder, assertive and
equipped to lead
Accommodating
Diplomatic and accepting of others’
needs
Composed
Remains calm under pressure
EDUCATION
Associates Degree in Applied Science - Mental Health WEBSITES & SOCIAL MEDIA
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