Clinical Informatics Specialist

Shreya Patel

Clinical Informatics Specialist Health Informatics & Clinical Documentation Specialist ***************@*****.*** 678-***-****

www.linkedin.com/in/shreyapatel2105.

Professional Summary

Clinical Informatics Specialist with expertise in health informatics, clinical documentation improvement (CDI), and electronic medical records (EMR) management. Adept at reviewing and analyzing patient medical records to ensure accurate, complete, and compliant documentation that reflects the true clinical condition of patients. Skilled in healthcare data analytics, regulatory compliance, and workflow optimization, driving operational efficiency and improved patient care outcomes.

●Proficient in EMR systems (Epic, Cerner, eClinicalWorks) with experience in data extraction, analysis, and system optimization.

●Strong knowledge of CDI principles, ensuring accurate medical documentation, risk adjustment coding, and reimbursement accuracy.

●Experienced in clinical documentation auditing and compliance, ensuring adherence to HIPAA regulations and best practices.

●Skilled in healthcare data analytics, utilizing Excel, R Studio, and SQL to derive actionable insights.

●Expertise in medical billing, insurance verification, and ICD-10/CPT coding, ensuring financial accuracy and claims management.

●Proven ability to train and support clinical teams in adopting informatics solutions and best documentation practices.

●Collaborates with physicians, nurses, and healthcare leaders to enhance documentation accuracy and improve clinical decision support systems (CDSS).

Education

Master of Science in Health Informatics and Data Analytics May 2025

Harrisburg University of Science and Technology

Bachelor of Science in Biology May 2021

University of North Georgia, Gainesville, GA

Professional Experience

Lead Medical Receptionist & Clinical Informatics Specialist

Johns Creek Dermatology and Family Medicine, Johns Creek, GA Jan 2024 – Present

●Review and analyze patient medical records, ensuring accurate documentation that supports clinical decision-making and reimbursement accuracy.

●Manage and optimize EMR systems (Epic, Cerner, eClinicalWorks), improving data entry accuracy and retrieval efficiency.

●Conduct clinical documentation audits, ensuring compliance with HIPAA, CMS guidelines, and regulatory standards.

●Implement clinical workflow optimizations, reducing patient wait times and enhancing provider efficiency.

●Assist in training staff on clinical informatics systems, troubleshooting system issues, and supporting software updates.

●Oversee patient scheduling, insurance processing, and claims management, ensuring accuracy in medical billing.

Certified Pharmacy Technician

Kroger, Suwanee, GA Sep 2018 – May 2023

●Reviewed and processed prescription medications, ensuring compliance with state and federal regulations.

●Maintained and updated pharmacy records, ensuring HIPAA compliance and regulatory accuracy.

●Processed insurance claims, resolving discrepancies to ensure proper billing and reimbursement.

●Interfaced with physicians and healthcare providers to verify prescriptions and dosage accuracy.

●Handled controlled substances, maintaining accurate logs and regulatory documentation.

Research Assistant – Health Informatics & Data Analysis

University of North Georgia, Gainesville, GA Jan 2021 – May 2021

●Conducted health informatics research, analyzing patient data to identify clinical trends and documentation gaps.

●Managed data collection and statistical analysis, utilizing R Studio and Excel for reporting.

●Authored research papers and presentations, contributing to academic publications in health informatics.

Biology Lab Assistant

University of North Georgia, Gainesville, GA Dec 2020 – May 2021

●Performed laboratory experiments including DNA extraction, PCR, electrophoresis, and chromatography.

●Maintained regulatory compliance and lab protocols, ensuring accurate data collection.

Technical & Clinical Skills

●Electronic Medical Records (EMR) Systems: Epic, Cerner, eClinicalWorks

●Clinical Documentation Improvement (CDI) & Risk Adjustment Coding

●Healthcare Data Analytics: Excel, R Studio, SQL

●Regulatory Compliance & HIPAA Documentation

●Medical Billing & Coding: ICD-10, CPT

●Healthcare Workflow Optimization & Process Improvement

●Project & Program Management

●Insurance Verification & Claims Processing

●Training & User Support for Clinical Teams

●Microsoft Office Suite: Excel, Word, PowerPoint

Certifications & Training

●Certified Pharmacy Technician (CPhT)

●HIPAA Compliance Training

●Advanced Medical Billing & Coding

Languages

●English (Fluent)

●Hindi & Gujarati (Conversational)

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