Customer Service

Tomajza Fauci

Upper Marlboro, MD *****

************@*****.***

+1-571-***-****

Authorized to work in the US for any employer

Work Experience

Department Supervisor

The Home Depot-Upper Marlboro, MD

April 2021 to June 2023

Profit and loss management

Payroll management

Inventory management

Sales associate management

Reconciliation management

Customer service

Cashier

Sakura Hibachi & Sushi-Upper Marlboro, MD

March 2022 to May 2022

Took orders on computer, made sure orders were right, prepped the food, delivered fast customer service Server/Hostess

Marlboro grille-Upper Marlboro, MD

April 2021 to December 2021

Supported servers, food runners and bussers with keeping dining area ready for every guest.. Supervised server balance and monitored table turnover to accurately seat customers. Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience. Education

High school diploma

Frederick Douglass High School - Upper Marlboro, MD September 2021 to May 2022

Skills

• Food Service (2 years)

• Restaurant Management

• Retail Sales (2 years)

• Cash Handling

• Guest Relations Experience (2 years)

• Upselling (1 year)

• Customer service (4 years)

• Management

• Serving Experience (2 years)

• Stocking

• Guest Services (1 year)

• Payroll

• Time management

• Mowing

• Busser (2 years)

• Restaurant Experience (2 years)

• Merchandising (2 years)

• Sales (4 years)

• Host/Hostess (2 years)

• Cashiering

• Inventory Control

• Childcare (10+ years)

• Profit & Loss

• POS

• Cash register

Languages

• Spanish - Fluent

• English - Fluent

Awards

Homer awards badge

April 2022

Awarded a “homer badge” several times for excellent customer service and guest relations Certifications and Licenses

ServSafe

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