Customer Service Inventory Management

ZOHREH BASERI

******.******@*****.*** 437-***-**** Toronto, ON

SKILLS SUMMARY

Customer Service & Sales Experience & Point-of-Sale (POS) Operations Merchandising & Inventory Management

Team Collaboration & Communication

Adaptability in Fast-Paced Environments

WORK EXPERIENCE

Merchandising Associate Hudson’s Bay (5 months)

● Organized and maintained merchandise department.

● Assisted customers with product selection and inquiries.

● Handled cash transactions and point-of-sale operations efficiently.

● Collaborated with team members to ensure smooth store operations. Packing & Inventory Assistant Urban Planet (6 months)

● Assisted in preparing and packaging store goods for sale.

● Maintained accurate inventory records and ensured proper stock placement.

● Helped optimize product displays to improve sales. Inventory Specialist National Museum of Iran (2 years)

● Provided guided explanations of exhibits to visitors.

● Managed museum inventory, ensuring accurate documentation of artifacts.

● Assisted in curating and organizing exhibits and movements of historical objects. EDUCATION

Bachelor of Fine Arts Art University of Tehran

High School Diploma Experimental Sciences

VOLUNTEER EXPERIENCE

Museum of Toronto – Assisted in museum operations and visitor engagement. Nuit Blanche, Aga Khan Museum – Provided event support and visitor guidance. Taylor Swift City Cultural Events – Assisted with cultural event coordination and logistics.

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