Data Entry Operator
Resume:
Lemuel Arcamo
Columbus OH 43235
********@******.***
Cell Phone: 614-***-****
Professional Summary:
Capable of working fast and precise within time constraints.
Detail-oriented with the proficiency to handle personal client information.
Ability to work effectively within a team setting, including responding to constructive criticism.
Listens carefully and accurately
Ability to learn new skills quickly and correctly
Diplomatic and tactful with both professionals and nonprofessionals.
Proficient in Microsoft Office suites; most importantly Microsoft Excel.
Professional Experience:
SMI (Columbus, OH) May 2024
Data Entry Operator
The Data Entry Operator is responsible for processing child support payments in the SDU (State Disbursement Unit) system in accordance with Standard Operating Procedures. In addition, the Data Entry Operator will be responsible for other duties as assigned.
Huntington National Bank (7 Easton Oval, Columbus, OH) March 2022 – July 2023 Operations Customer Service Specialist I
Under direct supervision, performs a limited variety of assignments that are routine to moderately complex in nature such as verifying, classifying, consolidating, maintaining, reconciling and/or summarizing variety of records, files or documents. Compiles regular reports as needed. Exchanges information and resolves problems that are somewhat routine with solutions based on past practices. This position is typically cross-trained to perform several functions.
JP Morgan Chase Co. (Contract) (Columbus, OH) August 2021 – December 2021
Customer Service - Clerical
Supporting mail process including logging and processing both incoming and outgoing paperwork and checks; uploading documents to appropriate files; exporting documents and sending to appropriate fund companies.
Operational support for onboarding of 529 business including new business, additions and changes to existing plans.
Assisting in researching identified outliers in the Annuity/529 space and coordinating solutions with team members
Collaborating with business partners to identify process gaps, implement change and bring issues to resolution
Providing operational support for maintenance requests w/respect to client information changes and system updates in conjunction with provided documentation
Huntington National Bank (Columbus, OH) Aug 2020 – Feb 2021
Lockbox Process Specialist / Data Entry
Operate mail opening/sorting equipment (manual and automated)
Batch & deposit creation
Data Entry (alpha/numeric)
Operate Imaging Equipment (Burroughs Sorters, Opex Scanners)
Combining and Mailing Customer Info
Assists in all functions for completing customer deposits within the customer SLA's
Standing and sorting mail by zip+4
JP Morgan Chase Co. (Contract) (Columbus, OH) Sep 2019 – Jun 2020
Data Entry Analyst
Working on Annuities, life, and 529 (investment plan) operations and provides middle office support for financial advisor in the branches.
Review sales and applications.
Look at contracts to make sure they follow all rules before being sent to clients.
Work with third party vendors like Nationwide and others.
Receives Trusted Contact Person forms daily and must update clients’ profiles.
Ensure TCP details are updated on the correct profile.
Work with team to prep the forms that come in and determine if it’s JPMC or a broker.
Prep forms once identified than fax into the systems, then keyed into the Annuity Processing Systems.
Data Entry (alpha, numeric) using JPMC proprietary system.
Huntington National Bank (Contract) (Columbus, OH) Jul 2016 – Mar 2018
Process Specialist
Operated mail opening/sorting equipment (manual and automated).
Document filing, batching, scanning, assembling & indexing.
Operated imaging equipment (Burroughs sorters, Opex scanners)
Day by day data entry (alpha, numeric) using Huntington Bank proprietary system.
JP Morgan Chase Co. (Contract) (Columbus, OH) Apr 2016 – Jun 2016
Clerical Associate
Assisted the PES (Payment Exceptions Solutions) Department with their backlog of high volume returned mails key in their Company data base on a daily basis.
Performed other clerical jobs that were assigned by the Supervisor.
Education:
Lazi National Agricultural School - Lazi, Siquijor, Philippines
Contact this candidate